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Glean Platform vs Retool comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in AI Software Development
10th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Customer Support (7th)
Retool
Ranking in AI Software Development
22nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Rapid Application Development Software (20th)
 

Mindshare comparison

As of August 2026, in the AI Software Development category, the mindshare of Glean Platform is 0.4%. The mindshare of Retool is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Glean Platform0.4%
Retool0.5%
Other99.1%
AI Software Development
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
YL
IT consultant for healthcare sector at Freelancer
Has provided a quick way to build mobile apps and could improve usability for non-technical users
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android. I found the process of creating and deploying those mobile apps for Android with Retool to be smooth as the documentation is very good, and I found answers and examples to create a mobile app. I can access a debug mode in the mobile app which was really convenient to make tests and find what can be improved, where I have a problem, and how to correct it. Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software. It was a way to maintain the launch date of the project, which helped speed up the project timeline and save resources.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Life became so easy when we started using Glean Platform."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"We have seen a return on investment because we are building these internal dashboards 30 to 50% faster, so we are saving approximately 30 to 50% of an employee's time."
"The stability is okay."
"Retool provides built-in features with all processing happening within the platform, which is a significant advantage."
"With the help of Retool, we saved a lot of time; for instance, we made a similar project before that took two to three weeks to implement the same features, but with Retool, we could check our API right away very quickly, saving around twenty percent of our time and allowing us to visualize how our API works, see the drawbacks, and make changes to our FastAPI backend."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
"Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market."
 

Cons

"Sometimes Glean Platform gets slowed down."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"There are multiple ways in which Glean Platform can be improved."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"The solution lacks inbuilt customization to customize bar charts."
"My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others."
"AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."
"In the mobile app development, you have to use JavaScript to interact with components, and for non-technical users, it's already too technical, so Retool has to add some integrated solutions."
"Retool is more suited for startups, but it can get messy at scale."
"There are restrictions on the front-end side."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
 

Pricing and Cost Advice

Information not available
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"The tool is a little bit expensive."
"I don't know Retool's current pricing, but it cost around $12 per month earlier."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
12%
Outsourcing Company
10%
Retailer
5%
Construction Company
21%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...
What is your experience regarding pricing and costs for Retool?
My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others. I feel it is an eigh...
What needs improvement with Retool?
I do not have specifics on how Retool can be improved because we are using it for internal tool building only. Regarding needed improvements, perhaps Retool can focus on not building customer-facin...
What is your primary use case for Retool?
We started using Retool last September, so it has been more than nine months now. Our main use case for Retool is an internal operations dashboard built in Retool for our AI agents. Whenever we shi...
 

Comparisons

 

Also Known As

Glean Work AI Platform
No data available
 

Overview

Find out what your peers are saying about Glean Platform vs. Retool and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.