We performed a comparison between GeneXus and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The front-end features are the most valuable."
"In Knowledge Base, being able to model the workflow before developing the screens is great. We first work with the tables or the transactions using GeneXus and then we work on the screens."
"The solution provides ease of programming and the speed of delivery of demands."
"GeneXus evolves with technology."
"The integration module is the most valuable feature of this solution for our business, as it allows our clients to create new systems based on their outdated databases, across all API's."
"With GeneXus, we can create logical representations of transactions in the form of objects."
"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"I like that it's very compatible with other tools. The most important feature is getting the developer to focus on the project's business case. It's not about focusing on how I can command this or how I can develop a front end, or how I can work with the advantages. The developer should focus on the business case of the project. No need to focus on connecting the database to the server or connecting the server and the front end. The developer can concentrate on the views."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"This is a development platform that provides us with a strong database and a low code environment."
"The initial setup is very straightforward."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The tool is generally easy to use, making it a very user-friendly product."
"The incident management has been the most useful feature for us."
"In ServiceNow, the best features are the reports. We have more options there."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"It would be helpful to have additional assisted processing with training."
"There are issues in integrating it with other solutions."
"I told them to add something about Angular. They're already working on adding it."
"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."
"GeneXus is a wonderful tool for the backend. It's the best in the world, but for the frontend, GeneXus needs to improve. There should be easier steps for managing various aspects, such as alerts and messages to show to the end-users."
"The tool needs to be tuned before being used. You need some experience to get the best out of the tool."
"GeneXus's user interface has room for improvement."
"It's expensive for a company."
"The UI and mobile UI need to be improved."
"The cost has room for improvement. It is currently expensive."
"We would like to see AI used to automate some of the functionality in this solution."
"They should reduce the solution's cost and make it more affordable for buyers."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."
"ServiceNow Now Platform's technical support needs to improve."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 34 reviews. GeneXus is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our GeneXus vs. ServiceNow Now Platform report.
See our list of best Low-Code Development Platforms vendors.
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