Fortinet FortiSIEM vs N-able N-sight Remote Monitoring & Management comparison

"I like the various options, including the option for CMDB and the easier access to create rules, playbooks, or use cases. It's also easier to use for creating dashboards and reports."

"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."

"The solution’s IP database is awesome."

"Fortinet FortiSIEM is easy to use."

"The CMDB and the device discovery features are most valuable."

"We find the solution to be stable."

"Our customer did not have security monitoring in the first place. With this solution, it provided security posture management and visibility about the security landscape and threats that they had."

"The product is quite well-organized. The GUI makes it easy to navigate."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"The solution is user-friendly."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"The integrated backup and the scripting are good."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"I would like to see easier implementation in the future."

"Network detection and response is a separate product."

"Sometimes, if there are changes made by a user on a database server, it can be difficult to get that information on the fly. I would like to see a situation where once I specify a user with the database server I need, and with the changes they have performed on that, I don't need to continue my search pattern to drill down just to get the information."

"Areas for improvement would be the ease of use and the integration with Fortinet's own products."

"If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it."

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"An improvement would be if FortiSIEM's licensing was based on the number of nodes rather than the EPS."

"Creating parsers to try make unknown events or currently unsupported devices produce meaningful information is extremely cumbersome."

"I would like to see notifications sent with SMS."

"The product looks a bit old-fashioned."

"The solutions could improve by adding more features."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."

"The SentinelOne integration is not great."

"There are disconnection issues sometimes."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

"If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."

"Pricing is determined based on the customer's budget."

"Fortinet's products are not expensive, it is less than the competition."

"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."

"They have a yearly subscription."

"Fortinet FortiSIEM is cheaper compared to other products."

"The price of the solution is expensive. The license is scalable. If there are 10 devices it is simple to license."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"The product is fairly priced."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"There is a license required for this solution."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"The solution is not very expensive."

"It's expensive and out of our budget."