No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiMail Cloud vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
SonicWall Email Security
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (25th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.6%, up 3.4% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.9% mindshare, up 0.5% since last year.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
SendGrid8.4%
Amazon WorkMail8.1%
Other79.9%
Cloud Email
Email Security Mindshare Distribution
ProductMindshare (%)
SonicWall Email Security0.9%
Proofpoint Email Protection6.7%
Microsoft Defender for Office 3656.1%
Other86.3%
Email Security
 

Featured Reviews

IA
Consultant for the Chairman at Financial Literacy Knowledge Hub
Positive impact observed with email classification and encryption, but improvements needed in classification accuracy
The best features of Fortinet FortiMail Cloud are the classification of email and spam helper functionality. We are making a mix between human interaction and the cloud for the device itself. We are using pre-configured control on the device itself, and for the cloud, for the automatic notifications of classification. I have used the identity-based email encryption feature and we are using the mail encryption feature. We are not delivering the email until the user confirms that they know the sender; it remains encrypted until after confirmation that the email is safe. Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization. We can identify false positives, spam emails, and other classifications for each email coming to our organization.
Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"From my experience, this tool is able to protect the network."
"We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features."
"Overall, it is a comprehensive and reliable solution."
"Fortinet's support is really good."
"This solution is easy to install."
"Fortinet is good at providing security beyond our email solution assets."
"There are no wasted extras and the interface is really simple, so even if you don't have an IT background you can understand the working procedure and how systems are monitored."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"SonicWall Email Security uses multi-layer cloud security."
"This solution provides very good email security that protects us against spamming and malware."
"The pricing for SonicWall Email Security is reasonable and budget-friendly."
"Behind the reason we chose SonicWall for my company is it has excellent packet analysis of normal and SSL encrypted traffic, application intelligence visualization and control, multiple Gigabit Ethernet LAN and WAN ports, flexible configuration and redundancy options."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
 

Cons

"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"Its GUI needs improvement."
"The throwback with Sophos is that it had a huge problem with spam."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"This solution is expensive, so the pricing could be improved to be more competitive."
"Fortinet policies add an extra load to the endpoint."
"The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives."
"Previously, we had an issue with a faulty appliance and had to wait over two weeks for a replacement."
"They need well-trained partners in Nigeria."
"The platform's control panel needs enhancement."
"SonicWall Email Security is scalable, but the price per license is expensive."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"I am not satisfied with phishing protection, as it falls completely under the email domain security."
"Load balancing is not stable."
"Other than that, really I think the features are perfect, but attachment controls are so important it hurts the usability of the product."
 

Pricing and Cost Advice

"You only have to purchase one license for multiple participants."
"The price of this solution could be more competitive."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."
"I see how manageable and flexible the licenses are."
"When we're talking about pricing, other products have about the same price. That is normal."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"Our customers purchase the solution's yearly license."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The platform offers a yearly license."
"We have a two-year license subscription and the price is very high."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"I rate the application’s pricing a five out of ten."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
903,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
8%
University
8%
Computer Software Company
7%
Construction Company
7%
Construction Company
17%
Financial Services Firm
10%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: June 2026.
903,067 professionals have used our research since 2012.