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FortiGate Next Generation Firewall (NGFW) vs Palo Alto Networks PA-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Fortinet FortiGate is praised for cost-effectiveness, improved security, operational efficiency, and quick return on investment.
Sentiment score
7.3
FortiGate Firewall is effective with cost concerns, offers ROI, enhances security, and provides immediate benefits with FortiGuard.
Sentiment score
7.5
Palo Alto Networks PA-Series offers cost-effective ROI with advanced security features, strong performance, and long-term user satisfaction.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
It has notably improved our efficiency and visibility.
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
It's easy to configure a new connection, and it works in a few minutes if everything works fine.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate customer support receives mixed reviews, with praise for responsiveness but criticism for delays and expertise.
Sentiment score
6.5
FortiGate support is generally appreciated for availability and guidance, though regional and technical expertise improvement is suggested.
Sentiment score
7.1
Customers praise Palo Alto Networks PA-Series support for quality and speed, though initial response times could improve.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I must study the best version to install to avoid previously found bugs.
I would rate Fortinet's support a 10 because they are excellent and very available whenever we needed their help.
In some cases, you need to come prepared because the people there work by the book and ask for particular things. If you don't have them, you cannot proceed, but if you know what they need, after some time, it's pretty easy to get support or whatever you need.
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
I am happy with the technical support from Palo Alto.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is scalable for diverse needs but requires careful planning and hardware changes for significant expansion.
Sentiment score
7.6
FortiGate Next Generation Firewall offers excellent scalability for diverse businesses with VDOMs and advanced features like FortiNAC and SD-WAN.
Sentiment score
7.3
PA-Series offers scalable solutions but some models need upgrades; choosing the right model is crucial for adaptability.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.
What it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else.
The solution can handle more than ten thousand users in my organization.
There are no restrictions in scalability.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is generally stable but can face issues with firmware updates and performance under heavy traffic.
Sentiment score
8.2
FortiGate NGFW is praised for stability, especially post-FortiOS 5.6, though smaller companies may experience inconsistencies.
Sentiment score
8.5
Palo Alto Networks PA-Series is praised for its robust stability, reliability, and effective performance, though frequent updates are noted.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of 10 for stability.
In some cases, you need to restart it, but mostly, it's working flawlessly, especially if you have an HA environment, high availability.
In my experience, there are usually no significant stability issues with FortiGate Next Generation Firewall (NGFW).
 

Room For Improvement

Fortinet FortiGate faces challenges with interface stability, high costs, slow support, and performance and integration issues.
FortiGate NGFW requires cost reduction, improved usability, integration, security, AI features, and better customer support to enhance user experience.
Palo Alto Networks PA-Series needs enhanced security, usability, support, integration, and pricing flexibility to address current user challenges.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
Improvements could be made when companies expand and need better equipment and more licenses.
Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand.
When a site is blocked, it is necessary for me to consult the logs to understand what the Next Generation Firewall policy has blocked.
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
 

Setup Cost

Fortinet FortiGate provides a competitive price-to-performance ratio with substantial value, clear licensing, and cost-effective long-term investment options.
FortiGate NGFW offers competitive pricing and features, appealing to mid-large enterprises despite higher initial setup and license costs.
Palo Alto Networks PA-Series is costly but valued for robust performance and features, appealing to enterprise customers despite higher prices.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
It offers cost savings as it is generally cheaper than the competition.
The pricing of FortiGate Next Generation Firewall is competitive.
Fortinet tools like FortiGate are costly for us as a higher education institute in India.
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
The price of Palo Alto Networks PA-Series is expensive.
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to 3 year renewals.
 

Valuable Features

Fortinet FortiGate offers intuitive GUI, strong security features, versatile configurations, and affordability, enhancing network efficiency and reliability.
FortiGate NGFW is valued for its simplicity, comprehensive security features, robust threat detection, and seamless integration capabilities.
Palo Alto Networks PA-Series offers robust security with advanced threat detection, user-friendly interface, and seamless integration enhancing functionality.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable.
The best features of the Palo Alto Networks PA-Series firewall include Global protector VPN workings.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
402
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (8th)
Palo Alto Networks PA-Series
Ranking in Firewalls
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.6%, up from 0.3% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Juan Solano - PeerSpot reviewer
Implementation improves efficiency and provides greater visibility over issues
One of the most valuable features of FortiGate Next Generation Firewall (NGFW) ( /products/fortigate-next-generation-firewall-ngfw-reviews ) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
Deminda Dilan - PeerSpot reviewer
Good for enterprise-level businesses and offers many features like URL filtering and antivirus capabilities
Palo Alto can improve the web application firewall (WAF) feature at layer 7. Currently, I don't think it's available. If they can improve that, it would be better. We wouldn't need to purchase a separate WAF solution because they already have advanced URL filtering. But I don't think that advanced URL filtering has the same features as a dedicated WAF, like F5 or other solutions. That is an area for improvement. If they can improve the WAF feature, customers won't have to buy a separate WAF solution. They could do it with the same Palo Alto firewall, perhaps through a subscription-based model. So the web application firewall feature has to be improved.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
9%
University
8%
Financial Services Firm
8%
Computer Software Company
13%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
Fortinet has good prices compared to other vendors; there were cheaper options, and when we compared Cisco, Fortinet'...
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
I'm not completely sure how Fortinet can improve the FortiGate Next Generation Firewall (NGFW), however, there were s...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to ...
What needs improvement with Palo Alto Networks PA-Series?
I do not have any challenges or areas for improvement with Palo Alto Networks PA-Series. There are no AI integrations...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Palo Alto Networks PA-Series and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.