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ForgeRock vs IBM Security Access Manager comparison

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Featured Review
Find out what your peers are saying about ForgeRock vs. IBM Security Access Manager and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The scalability of the product is decent.""The ability to grant access to other organizations is helpful.""It's definitely both stable and scalable.""It can be used to grant access at a granular level. It provides secure access and many ways to offer security to your user resources. It provides a good level of security for any access on Azure. It gives you options like multi-factor authentication where apart from your password, you can use other factors for authentication, such as a code is sent to your phone or the authenticator app that you can use login.""The solution's ease of use is one of its most valuable features.""Azure Active Directory provides access to resources in a very secure manner. We can detect which user is logging in to access resources on the cloud. It gives us a comprehensive audit trace in terms of from where a user signed in and whether a sign-in is a risky sign-in or a normal sign-in. So, there is a lot of security around the access to resources, which helps us in realizing that a particular sign-in is not a normal sign-in. If a sign-in is not normal, Azure Active Directory automatically blocks it for us and sends us an email, and unless we allow that user, he or she won't be able to log in. So, the User Identity Protection feature is the most liked feature for me in Azure Active Directory.""I like Intune's MDM and MI.""The scalability capabilities are quite high."

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"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.""The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it.""We create and define the permissions and configurations for the users.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""I like the intelligent authentication feature."

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"It's a good solution for identification and access management.""I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."

More IBM Security Access Manager Pros →

Cons
"Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless.""The technical support could improve by having a faster response time.""Generally, everything works pretty well, but sometimes, Azure Active Directory has outages on the Microsoft side of things. These outages really have a very big impact on the users, applications, and everything else because they are closely tied to the Azure AD ecosystem. So, whenever there is an outage, it is really difficult because all things start failing. This happens very rarely, but when it happens, there is a big impact.""Sometimes, what one customer may like, another may not like it. We have had customers asking, "Why is Microsoft forcing us to do this?" For example, when you use Exchange Server on-premise, then you can customize it for your company and these customizations are unlimited. However, if you use Exchange Online or with Microsoft 365, then your ability to make modifications is limited. So, only the cloud versus is limited.""Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot.""Transitioning to the cloud is very difficult. They need the training to make it easier.""The initial setup was complex.""The documentation, and the way that people are notified of updates, are things that can be improved. I'm a big fan of Microsoft products but the way they document is not that great."

More Azure Active Directory Cons →

"I find that it's quite expensive for just an open-source system. Support is quite expensive.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""In an upcoming release, the solution could improve by limiting the need to do customizations.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""Automatic Deployment needs improvement. it could be made easier."

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"The user interface needs to be simplified, it's complex and not user-friendly.""The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."

More IBM Security Access Manager Cons →

Pricing and Cost Advice
  • "Licensing fees are paid on a monthly basis and the cost depends on the number of users."
  • "This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis."
  • "MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
  • "We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients."
  • "We pay about $35 per user."
  • "I think we're on the E3 — I think it was about 35 dollars per user."
  • "We got a good deal. If you get rid of all the products providing features that Azure Suite can provide, then it makes sense cost-wise."
  • "Microsoft has a free version of Azure AD. So, if you don't do a lot of advanced features, then you can use the free version, which is no cost at all because it is underpinning Office 365. Because Microsoft gives it to you as a SaaS, so there are no infrastructure costs whatsoever that you need to incur. If you use the free version, then it is free. If you use the advanced features (that we use), it is a license fee per user."
  • More Azure Active Directory Pricing and Cost Advice →

  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • More ForgeRock Pricing and Cost Advice →

  • "The license and costs depend on the amount range of users you have. For just approximately 2,000 users, the price is practical and fair. However, when you have 20,000 users, it starts to become really expensive, and the discount per user is not attractive enough to go ahead and purchase."
  • More IBM Security Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using… more »
    Top Answer: 
    We get a discount because we're working in the education sector.
    Top Answer: 
    Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on… more »
    Top Answer: 
    The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using… more »
    Top Answer: 
    The pricing of the solution is fair but I do not have the full details.
    Top Answer: 
    In an upcoming release, the solution could improve by limiting the need to do customizations.
    Top Answer: 
    I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth.
    Top Answer: 
    The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very… more »
    Top Answer: 
    I am a provider of mobile authentication and my customers want to upgrade the Single Sign-On platform solution. We then… more »
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    ISAM
    Learn More
    Overview

    The Azure Active Directory (Azure AD) enterprise identity service provides single sign-on and multi-factor authentication to help protect your users from 99.9 percent of cybersecurity attacks. With Azure Active Directory, you get:

    - Single sign-on enabling access to your apps from anywhere

    - Conditional Access and multi-factor authentication to help protect and govern access

    - A single identity platform to engage with internal and external users more securely

    - Developer tools to easily integrate identity into your apps and services 

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Open source provisioning solution for real-time user management life cycle automation.

    IBM Security Access Manager helps you simplify your users' access while more securely adopting web, mobile, IoT and cloud technologies. It can be deployed on-premises, in a virtual or hardware appliance or containerized with Docker. ISAM helps you strike a balance between usability and security through the use of risk-based access, single sign-on, integrated access management control, identity federation and mobile multi-factor authentication. Take back control of your access management with IBM Security Access Manager.

    Offer
    Learn more about Azure Active Directory
    Learn more about ForgeRock
    Learn more about IBM Security Access Manager
    Sample Customers
    Azure Active Directory is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    POST Luxembourg
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company10%
    Insurance Company5%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider19%
    Financial Services Firm6%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider14%
    Financial Services Firm9%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider13%
    Financial Services Firm13%
    Insurance Company12%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise12%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business36%
    Midsize Enterprise21%
    Large Enterprise43%
    No Data Available
    Find out what your peers are saying about ForgeRock vs. IBM Security Access Manager and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Access Management with 7 reviews while IBM Security Access Manager is ranked 14th in Access Management with 2 reviews. ForgeRock is rated 7.4, while IBM Security Access Manager is rated 7.6. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of IBM Security Access Manager writes "Effortless user sign in, highly scalable, and reliable". ForgeRock is most compared with SailPoint IdentityIQ, Okta Workforce Identity, CyberArk Privileged Access Manager, PingID and F5 BIG-IP Access Policy Manager (APM), whereas IBM Security Access Manager is most compared with Okta Workforce Identity, CyberArk Privileged Access Manager, F5 BIG-IP Access Policy Manager (APM), Oracle Access Manager and Symantec Siteminder. See our ForgeRock vs. IBM Security Access Manager report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.