"The scalability of the product is decent."
"The ability to grant access to other organizations is helpful."
"It's definitely both stable and scalable."
"It can be used to grant access at a granular level. It provides secure access and many ways to offer security to your user resources. It provides a good level of security for any access on Azure. It gives you options like multi-factor authentication where apart from your password, you can use other factors for authentication, such as a code is sent to your phone or the authenticator app that you can use login."
"The solution's ease of use is one of its most valuable features."
"Azure Active Directory provides access to resources in a very secure manner. We can detect which user is logging in to access resources on the cloud. It gives us a comprehensive audit trace in terms of from where a user signed in and whether a sign-in is a risky sign-in or a normal sign-in. So, there is a lot of security around the access to resources, which helps us in realizing that a particular sign-in is not a normal sign-in. If a sign-in is not normal, Azure Active Directory automatically blocks it for us and sends us an email, and unless we allow that user, he or she won't be able to log in. So, the User Identity Protection feature is the most liked feature for me in Azure Active Directory."
"I like Intune's MDM and MI."
"The scalability capabilities are quite high."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We create and define the permissions and configurations for the users."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"I like the intelligent authentication feature."
"It's a good solution for identification and access management."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless."
"The technical support could improve by having a faster response time."
"Generally, everything works pretty well, but sometimes, Azure Active Directory has outages on the Microsoft side of things. These outages really have a very big impact on the users, applications, and everything else because they are closely tied to the Azure AD ecosystem. So, whenever there is an outage, it is really difficult because all things start failing. This happens very rarely, but when it happens, there is a big impact."
"Sometimes, what one customer may like, another may not like it. We have had customers asking, "Why is Microsoft forcing us to do this?" For example, when you use Exchange Server on-premise, then you can customize it for your company and these customizations are unlimited. However, if you use Exchange Online or with Microsoft 365, then your ability to make modifications is limited. So, only the cloud versus is limited."
"Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"The initial setup was complex."
"The documentation, and the way that people are notified of updates, are things that can be improved. I'm a big fan of Microsoft products but the way they document is not that great."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"Automatic Deployment needs improvement. it could be made easier."
"The user interface needs to be simplified, it's complex and not user-friendly."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
ForgeRock is ranked 4th in Access Management with 7 reviews while IBM Security Access Manager is ranked 14th in Access Management with 2 reviews. ForgeRock is rated 7.4, while IBM Security Access Manager is rated 7.6. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of IBM Security Access Manager writes "Effortless user sign in, highly scalable, and reliable". ForgeRock is most compared with SailPoint IdentityIQ, Okta Workforce Identity, CyberArk Privileged Access Manager, PingID and F5 BIG-IP Access Policy Manager (APM), whereas IBM Security Access Manager is most compared with Okta Workforce Identity, CyberArk Privileged Access Manager, F5 BIG-IP Access Policy Manager (APM), Oracle Access Manager and Symantec Siteminder. See our ForgeRock vs. IBM Security Access Manager report.
See our list of best Access Management vendors.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
