We performed a comparison between ForgeRock and i-Sprint AccessMatrix Universal Access Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"I like the way it is handling authentication and authorization."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to customize and adaptable to any environment."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
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"The product's support services in the French language are not free."
"The solution's deployment should be made easier."
"The identity management model needs a bit of improvement."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution's documentation is not very good, and they do not give more details."
"They should improve the solution by include reporting."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
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ForgeRock is ranked 4th in Access Management with 27 reviews while i-Sprint AccessMatrix Universal Access Management is ranked 24th in Access Management with 2 reviews. ForgeRock is rated 8.0, while i-Sprint AccessMatrix Universal Access Management is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of i-Sprint AccessMatrix Universal Access Management writes "A stable and scalable solution with reasonable pricing ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas i-Sprint AccessMatrix Universal Access Management is most compared with CyberArk Privileged Access Manager.
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We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.