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Fluent Order Management vs Microsoft Dynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fluent Order Management
Ranking in Order Management Hubs
4th
Average Rating
8.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Microsoft Dynamics
Ranking in Order Management Hubs
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
Point of Sale (POS) Systems (1st)
 

Mindshare comparison

As of August 2026, in the Order Management Hubs category, the mindshare of Fluent Order Management is 2.1%, up from 2.0% compared to the previous year. The mindshare of Microsoft Dynamics is 8.9%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics8.9%
Fluent Order Management2.1%
Other89.0%
Order Management Hubs
 

Featured Reviews

reviewer2860695 - PeerSpot reviewer
Lead Business Analyst at a manufacturing company with 10,001+ employees
Omnichannel workflows have become seamless and integrations support complex retail operations
Unfortunately, data regarding the positive impact on orders processed per day, time saved, or reduced downtime cannot be shared as it is internal information. I do not know of any areas Fluent Order Management can improve. As and when we are facing issues, the team is accessible to help us, and they are always available to understand our pain points and how it impacts the business. When we face issues or the platform is not working to its best potential, having the Fluent Order Management support team and the expert services is a great thing that we look to. They're very approachable, and we always have these engagements with them where they guide us or take these use cases back to the engineering team to refine modules. Fluent Order Management is pretty easy, and it is something that people can easily get onboarded onto, and there's nothing as an improvement to be shared at the moment. The reason why I'm saying 8 is because given that Fluent Order Management is an order management system that is still growing and still making improvements vastly, I would like to see how we can introduce AI into the order management system. Do we have capabilities of introducing a chatbot or AI on Fluent Order Management? I think that part of leveraging AI is a bit pending, and I'm deducting one from a technical aspect regarding some of the modules that I'm not aware of, just being skeptical on that front. Regarding Fluent Order Management's AI capabilities, I have personally not had any experience with the AI capabilities that Fluent Order Management has, and maybe that is something for me to explore. I do know that Fluent Order Management has introduced some AI capabilities from a development aspect, but because I'm not a developer, I do not have those insights.
AhmedHalim - PeerSpot reviewer
ERP Administrator at CACC Cargolinx
Has supported financial operations effectively but reporting and dimension features need improvement
Microsoft Dynamics is my comfort zone in the application in the finance module. I am familiar with analytics features such as Microsoft Power BI. Regarding sales forecasting, we mainly use Power BI in our analysis for sales, not the application reports. It's a limitation only in the reporting because Microsoft Power BI is excellent for creating reports or customizing dashboards; Microsoft Dynamics focuses on functions, not reporting. In Egypt, we haven't used the AI features yet, so it's too soon to judge this feature. The pricing structure is clearly defined, but it's just too expensive. So far, there are no specific issues regarding the cloud. Even with businesses in sectors that can afford it, retail solutions in Microsoft Dynamics are not as strong compared to LS Business Central. On a scale of 1-10, I rate Microsoft Dynamics a 7 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the ability to provide solutions for small retailers as well as medium and large-scale retailers, having all of these capabilities, is brilliant."
"Fluent Order Management has impacted my organization positively because the projects I have worked on are currently relying on that specific order management system, and I know other projects also that are relying on this order management system."
"Fluent Order Management has positively impacted my organization because we now have one particular hub where we can fetch data including products, locations, inventory, and orders, and we experienced fewer returns, and both the cancellation rate and refund rate decreased significantly by using Fluent Order Management."
"Fluent Order Management has positively impacted my organization because the clients we have implemented it for have seen increased sales, fewer cancellations, and better order handling, especially compared to older OMSs and competitors they used previously."
"I think this framework is really complete for an OMS."
"For a retailer, I have implemented Fluent Order Management to be their global inventory, setting up global inventory visibility and inventory as a service for commerce and marketplace, call center, and a number of other B2B channels, enabling dynamic sourcing across a number of facilities and stores, tracking and monitoring real-time velocity of demand against store inventory to broadcast demand across other stores within the region, hooking in all integrations to demand planning and ERP, WMS, payment systems, fraud, and other systems, and the outcome was an 80% reduction in split shipments, a 98% inventory accuracy rate, and an increase of sales by 25%."
"Fluent Order Management has positively impacted my organization significantly."
"Fluent Order Management has positively impacted my organization by eliminating overselling."
"The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"From my experience, what really stands out in Microsoft Dynamics is that it has many features and is easy to customize."
"Usability in Microsoft Dynamics is important. In recent years, they have added substantial standard functionality and new features, making it straightforward to use."
"The whole process of managing my company has improved greatly."
"The interface of Microsoft Dynamics and the customizable dashboards are good features, as the interface is user-friendly and customization and configuration features are easy to use."
"AX is fully integrated between modules, reduces time, gives perfect control for inventory costs and it is very easy to use by users."
"The best advantage of Microsoft Dynamics, from my personal experience, is the feature of creating activities inside the CRM to keep track of all customers or prospects whom we are targeting, and the companies we want to work with."
 

Cons

"If I could point to an area of improvement, it would be that Fluent Order Management lacks a native reporting tool."
"Fluent Order Management's scalability is ideally scalable at least from what they are offering, but for the multi-tenant system they are offering it on, it is still having issues at times."
"The reason why I'm saying 8 is because given that Fluent Order Management is an order management system that is still growing and still making improvements vastly, I would like to see how we can introduce AI into the order management system."
"Fluent Order Management can be improved in terms of the logging mechanism and monitoring for debugging, as those aspects can be further simplified."
"Regarding how Fluent Order Management can be improved, I would say that additional AI capabilities would facilitate easier implementation, and while the system is already simple and modular, enhancing AI features could help us write less code and generate templates for specific client requests more efficiently."
"Regarding Fluent Order Management's AI capabilities, governance and security are not live yet; they are still testing and it is not even in beta at this time."
"There are certain improvements needed in Fluent Order Management that I think could enhance the system."
"I would say that Fluent Order Management system could be improved mainly through the user interface for the console, and I would say even the React components of the store, while they are able to be modified, do not necessarily have an optimized appearance and feel, so clients need to be very specific about how they want to show their branding and their workflows within those screens."
"The pricing of Microsoft Dynamics is quite high compared to other tools available in the market."
"The software does not offer good technical support. This greatly affected the use of the software."
"I do not see ROI or return on investment such as savings, time saving, or money saving."
"Microsoft Dynamics is user-friendly, depending on what you implement. It is not optimal for large datasets, but it works effectively for providing real-time insights on data."
"There are areas that still need some improvements, such as the simplicity of use and stability."
"My organization is not satisfied with the pricing, and I would rate it two."
"There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."
"Pricing and licensing for Microsoft Dynamics are too expensive."
 

Pricing and Cost Advice

Information not available
"The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."
"The cost of Dynamics NAV is a bit expensive. Most service packs cost thousands of dollars. However, it is a good software for managing your business activities and gives good results."
"There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
"I give the cost a two out of ten because it is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Comms Service Provider
13%
Outsourcing Company
11%
Construction Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Fluent Order Management?
Regarding how Fluent Order Management can be improved, I would say that additional AI capabilities would facilitate easier implementation, and while the system is already simple and modular, enhanc...
What is your primary use case for Fluent Order Management?
My main use case for Fluent Order Management is to enable retail and other B2B e-commerce businesses to set up the order management flow, which takes care of the entire orchestration of the order f...
What is your experience regarding pricing and costs for Microsoft Dynamics?
When rating the cost of Microsoft Dynamics from 1 to 10, where one is very cheap and ten is very expensive, I would give it a nine.
What needs improvement with Microsoft Dynamics?
Microsoft Dynamics could be improved in anything I can take as an ERP system, be it for insurance contracts, be it for my bookkeeping, whatever. Whenever I have legal entities sending around money ...
What is your primary use case for Microsoft Dynamics?
I'm working mostly with all of them within the cloud and the Defender for Endpoint. Essentially, I need one defender per technology because if I want to have a Defender for World of Warcraft, then ...
 

Also Known As

No data available
MS Dynamics
 

Overview

 

Sample Customers

Information Not Available
Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Find out what your peers are saying about Fluent Order Management vs. Microsoft Dynamics and other solutions. Updated: July 2026.
909,725 professionals have used our research since 2012.