Packaged App Development Senior Analyst at a consultancy with 10,001+ employees
Real User
Top 20
Jun 15, 2026
There is a limitation in that you cannot customize the data model. If the entity order and entity fulfillment have certain attributes in the data model, you cannot add or remove something directly. You can customize the data model by adding a custom attribute, which is a workaround for this limitation. If I could point to an area of improvement, it would be that Fluent Order Management lacks a native reporting tool. An OMS without a reporting tool is quite problematic. You cannot easily determine how many orders are blocked in a particular status for about thirty minutes or one hour. It is really hard to report on Fluent Order Management. You need to customize it, perhaps by creating some scripts, and reporting is not native to Fluent Order Management. There is no tool for reports included.
Order Management Hubs streamline order processing, inventory control, and fulfillment. They ensure accurate and timely management of orders, reducing errors and improving customer satisfaction.
Order Management Hubs integrate with various enterprise systems to provide a centralized platform for managing orders from multiple channels. They offer real-time visibility into order status, inventory levels, and customer information. By automating key processes, these hubs reduce manual...
There is a limitation in that you cannot customize the data model. If the entity order and entity fulfillment have certain attributes in the data model, you cannot add or remove something directly. You can customize the data model by adding a custom attribute, which is a workaround for this limitation. If I could point to an area of improvement, it would be that Fluent Order Management lacks a native reporting tool. An OMS without a reporting tool is quite problematic. You cannot easily determine how many orders are blocked in a particular status for about thirty minutes or one hour. It is really hard to report on Fluent Order Management. You need to customize it, perhaps by creating some scripts, and reporting is not native to Fluent Order Management. There is no tool for reports included.