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FireEye Managed Defense [EOL] vs Trend Micro Managed XDR comparison

Trellix and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Additionally, 100% of Trellix users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.
Trend Micro Managed XDR
Read 7 Trend Micro Managed XDR reviews
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  • 485 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between FireEye Managed Defense [EOL] and Trend Micro Managed XDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: June 2025).
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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Helped 860,711 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Trend Micro Managed XDR
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed Detection and Response (MDR) (18th)
 

Featured Reviews

AM
Stable solution with a good customer support service
We use the solution to secure emails and networks. Also, we use it for EDR features The solution's most valuable feature is email and network security. They should work on the solution's pricing. Also, they should make its user interface easy to understand. We have been using the solution for…
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Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very scalable solution."
"The installation was straightforward."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
 

Cons

"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"Its user interface could be better."
"There is a need for greater integration of non-Microsoft devices."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"On the financial side, it is quite expensive."
"The main drawback is the lack of local language support in Oman."
 

Pricing and Cost Advice

"I believe there is a per-seat license"
"It is an expensive solution."
"I rate the tool's pricing a six out of ten."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"Trend Micro's solutions are considerably more expensive than competitors."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution is cost-effective."
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860,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
See all answers
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
See all answers
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
See all answers
 

Comparisons

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Product Reports

Buyer's Guide
Managed Detection and Response (MDR)
June 2025
FireEye Managed Defense [EOL] reportDownload FireEye Managed Defense [EOL] product report
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
Trend Micro Managed XDR reportDownload Trend Micro Managed XDR product report
 

Overview

FireEye Managed Defense is a managed detection and response (MDR) service that combines industry-recognized cyber security expertise, FireEye technology and unparalleled knowledge of attackers to help minimize the impact of a breach.

Trellix

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro
 

Sample Customers

Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Unigel, DHR Health
Buyer's Guide
Managed Detection and Response (MDR)
June 2025
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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.