Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs FireEye Managed Defense [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
Managed Detection and Response (MDR) (1st)
FireEye Managed Defense [EOL]
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
reviewer1581882 - PeerSpot reviewer
The MDR team does a good job of giving us limited, periodic briefings
The installation was good. We subscribed to the DNI, which means the entire installation was attendant to the procurement. We ran the DNI project for a couple of months, whereby we installed all the end points and network devices. The installation was straightforward. As we use DevOps technologies primarily with OPIC, we automated all of these, meaning the installation did not take long. I believe that the FireEye network appliances took some time, but these are equally limited to around 90 minutes. Obviously there were snags, although this is part and parcel of the deployment, so there is no room for complaint. We use only four people for the deployment and maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"The solution is user-friendly."
"It is a cloud-based solution. You can easily scale it."
"Their intelligence is really good. The security whitepapers that they write are outstanding. They handle it all for the clients. CrowdStrike Complete is managed by CrowdStrike. They only call a client if there is a problem that they can't address. They pretty much contain and eradicate. This is not something that every vendor provides."
"It has good visibility, works well, and it is fast."
"As an end-point solution, nothing beats it, to be honest."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"The installation was straightforward."
"It is a very scalable solution."
 

Cons

"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"We'd like the pricing to be a bit lower in the future."
"It would be nice to have full-scale ESR reporting."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"The only feature needing improvement which comes to mind is the need for better pricing for the licensing."
"Its user interface could be better."
 

Pricing and Cost Advice

"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"At approximately €60 per machine, per year, I think that it's a good price point."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"The price is okay, although you're not going to get away cheap when it comes to security."
"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."
"This product is one of the more expensive ones on the market."
"We pay $50,000 for the 200 endpoints we have."
"It is an expensive solution."
"I believe there is a per-seat license"
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
Ask a question
Earn 20 points
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Globe Telecom, Landbank of the Philippines, Luz Technologies, Northshore Utility District, Penn State Health Milton S. Hershey Medical Center, Teck Resources, Vodafone
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
860,168 professionals have used our research since 2012.