

Trellix Helix Connect and Microsoft Sentinel compete in the security operations platform category. Microsoft Sentinel appears to have an edge due to its advanced feature set, despite Trellix Helix Connect's attractive pricing and straightforward integration capabilities.
Features: Trellix Helix Connect offers robust SOAR, automation, and integration with threat intelligence, enhancing its incident response capabilities. It is known for fast implementation and versatile integration with over 400 connectors. Microsoft Sentinel provides AI-enhanced threat detection, robust scalability, and seamless integration with other Microsoft products, offering a comprehensive feature suite that supports cloud-first strategies.
Room for Improvement: Trellix Helix Connect could improve by expanding AI capabilities and refining its incident automation for greater efficiency. Enhanced documentation and more user-friendly interfaces would also benefit its users. Microsoft Sentinel could benefit from reducing learning curves for new users, offering more customization options for non-Microsoft integrations, and improving the clarity of its cost structure to enhance user understanding of its pricing model.
Ease of Deployment and Customer Service: Trellix Helix Connect provides straightforward deployment with effective customer support, facilitating smooth transitions. Meanwhile, Microsoft Sentinel excels with its seamless cloud integration and extensive documentation, making it suitable for organizations with complex cloud environments but requiring a certain level of expertise for efficient use.
Pricing and ROI: Trellix Helix Connect attracts budget-conscious buyers due to lower setup costs and a clear short-term ROI. Microsoft Sentinel involves higher initial costs, justified by its advanced capabilities aiming for a longer-term ROI, aligning with comprehensive security needs and more extensive deployments.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Our MTTR, mean time to response, improved by forty to fifty percent. Earlier, medium-severity incidents took two to three hours to resolve. Now, after Microsoft Sentinel, it is forty to fifty-five minutes.
We attribute our growth to Sentinel.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
Microsoft invests significantly in support, which is crucial for companies.
Working with a Sentinel engineer helped us tune settings effectively.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
There is no need to add hardware or redesign infrastructure because it is cloud-native.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
So far, we have not experienced any issues, and it has been stable from the beginning.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
Log ingestion and retention costs can grow quickly, and understanding which data source is driving cost is not always straightforward.
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Microsoft Sentinel is not a low-cost SIEM.
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
It is not the cheapest, but also not the most expensive solution.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Microsoft Sentinel | 4.8% |
| Trellix Helix Connect | 1.1% |
| Other | 94.1% |

| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 22 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:
- Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds
- Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft
- Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft
- Respond to incidents rapidly with built-in orchestration and automation of common tasks
To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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