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Microsoft Sentinel vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Microsoft Sentinel enhances ROI with automation, boosts productivity, lowers costs, and improves security through efficient integration and faster responses.
Sentiment score
5.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
senior cyber security at a tech services company with 201-500 employees
Our MTTR, mean time to response, improved by forty to fifty percent. Earlier, medium-severity incidents took two to three hours to resolve. Now, after Microsoft Sentinel, it is forty to fifty-five minutes.
Cyber Security Consultant at ProTechmanize
We attribute our growth to Sentinel.
Chief Commercial Officer at defend
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Presales Lead at a outsourcing company with 11-50 employees
 

Customer Service

Sentiment score
6.5
Microsoft Sentinel support is praised for quick, knowledgeable responses, with higher satisfaction in premium plans despite some documentation challenges.
Sentiment score
6.1
Trellix Helix Connect's support is generally responsive but varies in efficiency and access to experts, facing occasional delays.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
IT Consultant at MAN Truck & Bus SE
Microsoft invests significantly in support, which is crucial for companies.
Director de Microsoft y Transformación Digital at Compucad
Working with a Sentinel engineer helped us tune settings effectively.
Systems Emgineer at a non-profit with 1-10 employees
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
Presales Lead at a outsourcing company with 11-50 employees
 

Scalability Issues

Sentiment score
7.7
Microsoft Sentinel offers scalable, cloud-based operations with seamless Azure integration, emphasizing elasticity and cost considerations for effective data management.
Sentiment score
7.3
Trellix Helix Connect scales well for medium to large enterprises but may be costly for smaller businesses.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
IT Consultant at MAN Truck & Bus SE
There is no need to add hardware or redesign infrastructure because it is cloud-native.
Cyber Security Consultant at ProTechmanize
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Systems Emgineer at a non-profit with 1-10 employees
We support the largest companies in the world and can cater to large environments.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
Presales Lead at a outsourcing company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
Microsoft Sentinel is reliable with 99.9% uptime, minor glitches, and minimal maintenance thanks to its managed service aspect.
Sentiment score
7.8
Trellix Helix Connect is highly reliable with minimal downtime and manageable performance tweaks, rated nine to ten by users.
So far, we have not experienced any issues, and it has been stable from the beginning.
IT Consultant at MAN Truck & Bus SE
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
Project Executive at synergyc
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
senior cyber security at a tech services company with 201-500 employees
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
Presales Lead at a outsourcing company with 11-50 employees
 

Room For Improvement

Users seek better integration, documentation, user-friendliness, AI, automation, and transparency in Microsoft Sentinel for improved threat management.
Trellix Helix Connect needs interface enhancements, better integration, improved dashboards, and refined configuration to elevate user experience.
Log ingestion and retention costs can grow quickly, and understanding which data source is driving cost is not always straightforward.
Cyber Security Consultant at ProTechmanize
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
Systems Emgineer at a non-profit with 1-10 employees
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
IT Consultant at MAN Truck & Bus SE
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
Presales Lead at a outsourcing company with 11-50 employees
 

Setup Cost

Microsoft Sentinel's pricing is flexible yet costly, requiring optimization and integration to maximize cost-effectiveness for data management.
Trellix Helix Connect's pricing is competitive yet high, with free use for FireEye users and discounts for bulk purchases.
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Senior System Administrator at a university with 5,001-10,000 employees
Microsoft Sentinel is not a low-cost SIEM.
Cyber Security Consultant at ProTechmanize
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
Project Executive at synergyc
It is not the cheapest, but also not the most expensive solution.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Valuable Features

Microsoft Sentinel excels in integration, AI, scalability, automation, and user experience, with powerful threat detection and response features.
Trellix Helix Connect offers seamless integration, AI features, and fast incident response to enhance network security and threat management.
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Cost Engineer at a tech vendor with 10,001+ employees
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Chief Commercial Officer at defend
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
Solutions Architect at a tech vendor with 201-500 employees
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
 

Categories and Ranking

Microsoft Sentinel
Ranking in Security Information and Event Management (SIEM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (5th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of February 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Microsoft Sentinel is 4.8%, down from 7.6% compared to the previous year. The mindshare of Trellix Helix Connect is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Sentinel4.8%
Trellix Helix Connect1.1%
Other94.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Kallamuddin Ansari - PeerSpot reviewer
Cyber Security Consultant at ProTechmanize
Centralized monitoring has improved threat response but cost control still needs refinement
Based on real operations used in our corporate IT environment, the key features include log correlation and incident view. Microsoft Sentinel's biggest strength is how it correlates multiple related alerts into a single incident. This significantly reduces alert noise and helps the SOC focus on real threats instead of isolated events. Another valuable feature is KQL-based threat hunting with Kusto Query Language. The flexibility of this language allows us to build custom hunting queries based on our environment's behavior. This is extremely useful for detecting low and slow threats or hidden threats that default rules may miss. Cloud-native scalability and stability is another important feature. Being cloud-native, Microsoft Sentinel scales well for medium to large corporate environments without infrastructure management. Stability has been solid in day-to-day production. SOAR automation using playbooks is a feature we highly recommend. Microsoft Sentinel's SOAR functionality helps automate repetitive SOC tasks like alert enrichment and notification. This saves analyst time and improves response consistency.
reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Comms Service Provider
17%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise22
Large Enterprise45
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
 

Also Known As

Azure Sentinel
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Microsoft Sentinel vs. Trellix Helix Connect and other solutions. Updated: December 2025.
881,455 professionals have used our research since 2012.