We performed a comparison between IBM Resilient and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"It is a stable solution...It is a scalable solution."
"The UBA, User Behavior Analytics, is very good."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is easy to use."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's really simple and has a flexible interface."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The response time of the support is an area of concern where improvements are required."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The product must provide more integration with other tools."
"The integration could be improved so that it is easy to integrate with other solutions."
"IBM Resilient is quite complex, including its configuration."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while Trellix Helix is ranked 6th in Security Incident Response with 7 reviews. IBM Resilient is rated 7.6, while Trellix Helix is rated 8.6. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Cloud Pak for Security, whereas Trellix Helix is most compared with LogRhythm SIEM, Microsoft Sentinel, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar. See our IBM Resilient vs. Trellix Helix report.
See our list of best Security Incident Response vendors.
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