Fidelis Elevate vs Rapid7 InsightIDR comparison

Fidelis Security and Rapid7 are both solutions in the Endpoint Detection and Response (EDR) category. Fidelis Security is ranked #32 with an average rating of 9.0, while Rapid7 is ranked #26 with an average rating of 8.1. Fidelis Security holds a 0.4% mindshare in EDR, compared to Rapid7’s 1.2% mindshare. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

Fidelis Elevate

Read 7 Fidelis Elevate reviews

1,695 Views
848 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

7,366 Views
1,842 Comparison Views

95% willing to recommend

Fidelis Elevate

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and Rapid7 InsightIDR are both prominent SIEM solutions with distinct advantages. Rapid7 InsightIDR has the upper hand in usability and overall value for its features, according to user feedback.

Features: Fidelis Elevate is known for comprehensive threat detection and response, detailed reporting, and hands-on customer support. Rapid7 InsightIDR stands out with extensive integration options, easy-to-use incident investigation tools, and more flexible and accessible feature sets.

Room for Improvement: Fidelis Elevate could improve in automating response actions, report generation, and reducing deployment complexity. Rapid7 InsightIDR could benefit from better enrichment of threat intelligence data, more granular control over alerting, and enhanced in-app guidance.

Ease of Deployment and Customer Service: Fidelis Elevate has a complex deployment process requiring expertise but offers commendable hands-on support. Rapid7 InsightIDR offers straightforward deployment and responsive customer service, often tipping the scales in its favor.

Pricing and ROI: Fidelis Elevate is perceived as having higher setup costs but delivers strong ROI through in-depth threat detection. Rapid7 InsightIDR, while also seen as costly, provides superior ROI via enhanced efficiency and usability, justifying the investment more convincingly.

To learn more, read our detailed Fidelis Elevate vs. Rapid7 InsightIDR Report (Updated: July 2025).

Buyer's Guide

Fidelis Elevate vs. Rapid7 InsightIDR

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fidelis Elevate

Ranking in Endpoint Detection and Response (EDR)

32nd

Ranking in Threat Deception Platforms

6th

Ranking in Extended Detection and Response (XDR)

25th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th)

Rapid7 InsightIDR

Ranking in Endpoint Detection and Response (EDR)

26th

Ranking in Threat Deception Platforms

5th

Ranking in Extended Detection and Response (XDR)

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (5th)

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

More Fidelis Elevate pros

"The product works well. Stability-wise, I rate the solution a ten out of ten."

"Log search allows us to dive deep into aggregated logs and query all event types at once."

"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."

"I rate Rapid7 nine out of 10 for affordability"

"It improved my organization by building a security alerting program."

"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."

"The web interface is great — very useful and user-friendly."

"The platform offers unlimited storage and agent-based solutions."

More Rapid7 InsightIDR pros

Cons

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"The reports in the endpoint area of Elevate can be improved."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The main problem lies in the processes within the client's operating systems."

"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."

"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."

"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"There are certain limitations with Rapid7 that I am working on."

"The product allows us to make only 30 custom rules."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"It's quite expensive but we can customize it to reduce the price."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"It is more reasonably priced than other vendors."

"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"Rapid7 InsightIDR's pricing is reasonable."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Government

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fidelis Elevate?

It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly

See all answers

What is your experience regarding pricing and costs for Fidelis Elevate?

It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...

See all answers

What needs improvement with Fidelis Elevate?

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Product Reports

Buyer's Guide

Fidelis Elevate

January 2025

Download Fidelis Elevate product report

Buyer's Guide

Rapid7 InsightIDR

August 2025

Download Rapid7 InsightIDR product report

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

InsightIDR

Overview

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

First Midwest Bank

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Fidelis Elevate vs. Rapid7 InsightIDR

July 2025

Free Report: Fidelis Elevate vs. Rapid7 InsightIDR

Find out what your peers are saying about Fidelis Elevate vs. Rapid7 InsightIDR and other solutions. Updated: July 2025.

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