Fidelis Elevate vs Rapid7 InsightIDR comparison

Fidelis Security and Rapid7 are both solutions in the Endpoint Detection and Response (EDR) category. Fidelis Security is ranked #35 with an average rating of 9.0, while Rapid7 is ranked #18 with an average rating of 8.2. Fidelis Security holds a 0.4% mindshare in EDR, compared to Rapid7’s 1.1% mindshare. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

Fidelis Elevate

Read 7 Fidelis Elevate reviews

850 Views
512 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

1,964 Views
1,207 Comparison Views

95% willing to recommend

Fidelis Elevate

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and Rapid7 InsightIDR are both prominent SIEM solutions with distinct advantages. Rapid7 InsightIDR has the upper hand in usability and overall value for its features, according to user feedback.

Features: Fidelis Elevate is known for comprehensive threat detection and response, detailed reporting, and hands-on customer support. Rapid7 InsightIDR stands out with extensive integration options, easy-to-use incident investigation tools, and more flexible and accessible feature sets.

Room for Improvement: Fidelis Elevate could improve in automating response actions, report generation, and reducing deployment complexity. Rapid7 InsightIDR could benefit from better enrichment of threat intelligence data, more granular control over alerting, and enhanced in-app guidance.

Ease of Deployment and Customer Service: Fidelis Elevate has a complex deployment process requiring expertise but offers commendable hands-on support. Rapid7 InsightIDR offers straightforward deployment and responsive customer service, often tipping the scales in its favor.

Pricing and ROI: Fidelis Elevate is perceived as having higher setup costs but delivers strong ROI through in-depth threat detection. Rapid7 InsightIDR, while also seen as costly, provides superior ROI via enhanced efficiency and usability, justifying the investment more convincingly.

To learn more, read our detailed Fidelis Elevate vs. Rapid7 InsightIDR Report (Updated: April 2025).

Buyer's Guide

Fidelis Elevate vs. Rapid7 InsightIDR

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fidelis Elevate

Ranking in Endpoint Detection and Response (EDR)

35th

Ranking in Threat Deception Platforms

6th

Ranking in Extended Detection and Response (XDR)

23rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th)

Rapid7 InsightIDR

Ranking in Endpoint Detection and Response (EDR)

18th

Ranking in Threat Deception Platforms

5th

Ranking in Extended Detection and Response (XDR)

14th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (9th), User Entity Behavior Analytics (UEBA) (2nd)

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

More Fidelis Elevate pros

"It improved my organization by building a security alerting program."

"The platform offers unlimited storage and agent-based solutions."

"The solution is very stable and works very well for what I need it to do."

"The alerting to drive investigations and remediation has been its most valuable feature."

"We were able to identify criminals attempting to login from China and put a stop on their IP locations."

"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."

"InsightIDR helps us investigate an environment to discover information about incidents."

"The solution is easy to use, and the interface is intuitive."

More Rapid7 InsightIDR pros

Cons

"The reports in the endpoint area of Elevate can be improved."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."

"They should add more configuration and security features to it."

"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."

"I feel it would greatly benefit from more supported log sources."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."

"Inability to get access to compliance reports within the solution."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"It's quite expensive but we can customize it to reduce the price."

"The pricing and licensing are competitive."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"The pricing is good, and it is not very expensive."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"The solution has a mid-range price point in the market"

More Rapid7 InsightIDR pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

11%

Government

Energy/Utilities Company

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fidelis Elevate?

It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly

See all answers

What is your experience regarding pricing and costs for Fidelis Elevate?

It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...

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What needs improvement with Fidelis Elevate?

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What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Product Reports

Buyer's Guide

Fidelis Elevate

January 2025

Download Fidelis Elevate product report

Buyer's Guide

Rapid7 InsightIDR

April 2025

Download Rapid7 InsightIDR product report

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

InsightIDR

Overview

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

First Midwest Bank

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

Fidelis Elevate vs. Rapid7 InsightIDR

April 2025

Free Report: Fidelis Elevate vs. Rapid7 InsightIDR

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