Fidelis Elevate and Huntress Managed EDR compete in the cybersecurity solutions category. Huntress Managed EDR appears to have the upper hand due to its advanced threat management features and higher long-term ROI despite higher initial costs.
Features: Fidelis Elevate offers robust threat detection, proactive network defense, and real-time threat intelligence with endpoint visibility. Huntress Managed EDR provides managed threat detection, response capabilities, and unique remediation insights. It emphasizes intuitive management of detection and response activities, appealing to users needing deeper insights.
Room for Improvement: Fidelis Elevate could enhance its deployment process simplicity, improve in-depth remediation insights, and refine user interface intuitiveness. Huntress Managed EDR could lower initial investment costs, expand its integrations with diverse systems, and enhance its reporting features for more detailed insights.
Ease of Deployment and Customer Service: Fidelis Elevate offers a flexible deployment for complex environments with reliable support for quick resolutions. Huntress Managed EDR provides a straightforward deployment with seamless integration and effective customer service, ensuring smooth operational transitions and a simpler setup process.
Pricing and ROI: Fidelis Elevate is competitively priced, offering initial ROI emphasizing network-centric security value. Huntress Managed EDR, although more costly upfront, delivers higher long-term ROI through effective threat management and comprehensive support, justifying its price as beneficial for long-term investments.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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