Fidelis Elevate and Huntress Managed EDR compete in the cybersecurity space, offering distinct advantages. Data suggests that Huntress Managed EDR holds the upper hand due to its superior features.
Features: Fidelis Elevate focuses on automated detection and response, network traffic analysis, and endpoint protection. Huntress Managed EDR, designed for SMBs, excels in proactive threat hunting, detailed potential threat insights, and comprehensive endpoint protection.
Room for Improvement: Fidelis Elevate could enhance its ease of use and streamline its deployment process. It might also benefit from expanding its feature set to include more specialized threat targeting. Huntress Managed EDR could improve by lowering setup costs, enhancing its reporting capabilities, and adding more customizable threat alerting options.
Ease of Deployment and Customer Service: Fidelis Elevate has a robust deployment model and strong support channels that ensure a seamless setup, though they may be more intensive. Huntress Managed EDR is known for its easier, quicker deployment process complemented by attentive customer service.
Pricing and ROI: Fidelis Elevate offers competitive pricing and strong ROI through its extensive features and support, appealing to those seeking a comprehensive solution. Huntress Managed EDR presents slightly higher setup costs but justifies this with targeted threat hunting features and long-term cost savings.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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