Fidelis Elevate vs Heimdal Endpoint Security comparison

Fidelis Security and Heimdal are both solutions in the Endpoint Detection and Response (EDR) category. Fidelis Security is ranked #60, while Heimdal is ranked #37 with an average rating of 9.0. Fidelis Security holds a 0.8% mindshare in EDR, compared to Heimdal’s 0.6% mindshare. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

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Executive Summary

We performed a comparison between Fidelis Elevate and Heimdal Endpoint Security based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR).

To learn more, read our detailed Endpoint Detection and Response (EDR) Report (Updated: March 2026).

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Fidelis Elevate is 0.8%, up from 0.3% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Heimdal Endpoint Security	0.6%
Fidelis Elevate	0.8%
Other	95.2%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."

"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."

"It's very stable. I've never experienced downtime for the ASM console or ASM core."

"This software helps us understand any issues that may arise when someone is not at work."

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."

"The most valuable feature is that you can select remote access of any machine for sandboxing."

"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."

More Cortex XDR by Palo Alto Networks pros

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

More Fidelis Elevate pros

"Heimdal is a very agile and lightweight solution."

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

Cons

"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."

"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."

"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."

"If they had pulse rate detection, it would be better."

"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."

"It would be good to have a better way to search for a file within the UI."

More Cortex XDR by Palo Alto Networks cons

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The reports in the endpoint area of Elevate can be improved."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

"What we lack is granular USB control."

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."

"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."

"Our license will require renewal in August, after which the maintenance will continue as usual."

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"Cortex XDR’s pricing is very reasonable."

"Very costly product."

"The price of the product is not very economical."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's quite expensive but we can customize it to reduce the price."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Manufacturing Company

12%

Financial Services Firm

12%

Comms Service Provider

Government

Computer Software Company

15%

Comms Service Provider

Non Profit

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

No data available

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...

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What needs improvement with Heimdal Endpoint Security?

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...

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What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...

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Comparisons

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Compared 9% of the time

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Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Compared 8% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

Commvault Cloud vs Fidelis Elevate

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs Fidelis Elevate

Compared 3% of the time

TrendAI Vision One – Endpoint Security vs Fidelis Elevate

Compared 2% of the time

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CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 12% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 8% of the time

Cisco Umbrella vs Heimdal Endpoint Security

Compared 6% of the time

Coro vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Fidelis Elevate

March 2026

Download Fidelis Elevate product report

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

Download Heimdal Endpoint Security product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

Fidelis Security

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

CBI Health Group, University Honda, VakifBank

First Midwest Bank

Brother, Symbion, CPH West

Buyer's Guide

Endpoint Detection and Response (EDR)

March 2026

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