We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and LogMeIn Pro based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The load balancing features are valuable."
"Our customers have never complained about the stability"
"The performance of the solution is valuable."
"This is a product that is easy to install and integrate, and it is simple to use."
"The solution is stable and reliable."
"Stickiness is the most valuable feature of the product."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"The product allows us to create customized portals for your users."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"This is a very reliable product and I've never had it crash."
"It must have been straightforward. My IT person set it up for me. It is a friendly program."
"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"Being able to remote access my computer means I can work at night from my house."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"We do not have knowledgeable support teams locally."
"Integrating identity providers and single sign-on solutions can simplify user authentication and access control."
"The solution is quite costly."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"The operational deployment is not great."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"The solution’s GUI looks very old."
"Cloud services are something that F5 Access Policy Manager could do better"
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"The high pricing of the product is its only shortcoming that needs improvement."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →
F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews while LogMeIn Pro is ranked 14th in Remote Access with 20 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while LogMeIn Pro is rated 9.0. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Ivanti Connect Secure, Cisco ISE (Identity Services Engine) and Microsoft Remote Desktop Services, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect, BeyondTrust Remote Support and LogMeIn Central. See our F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Pro report.
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