

Portnox and ExtremeCloud IQ compete in network security and management. ExtremeCloud IQ leads with its feature-rich platform, offering robust capabilities justifying its higher cost.
Features: Portnox offers strong network access control, seamless integration with heterogeneous environments, and agentless operation. ExtremeCloud IQ focuses on cloud-based management, AI-driven insights, and centralized dashboard visibility.
Room for Improvement: Portnox could enhance advanced reporting, scalability for larger enterprises, and integration with more AI features. ExtremeCloud IQ might benefit from improved initial setup guidance, more storage and data handling clarity, and additional troubleshooting tools for complex networks.
Ease of Deployment and Customer Service: Portnox provides straightforward deployment with reliable customer support. ExtremeCloud IQ offers cloud-centric deployment with AI support, emphasizing automated processes for easier implementation.
Pricing and ROI: Portnox provides cost-effective security solutions with significant ROI. ExtremeCloud IQ, although initially costly, offers comprehensive features justifying its expense through improved efficiencies and intelligent management tools.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
The main area needing improvement is the technical knowledge of support staff.
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
They respond very immediately and provide detailed, amazing support.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
It requires some time to update, which affects real-time management.
The product itself is available and its uptime is 100%.
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
I needed deep details and more thorough resources.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I'm doing filtering at times, it doesn't filter the items properly.
They don't have much support during Asia Pacific hours.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
You are charged according to the number of users.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
It's notable how Portnox has improved operational efficiency.
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
It is very easy to implement on our current network hardware.
| Product | Market Share (%) |
|---|---|
| Portnox | 5.5% |
| ExtremeCloud IQ | 1.4% |
| Other | 93.1% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
Portnox provides advanced network visibility and proactive security without complexity, ensuring easy setup and scalability. Its agentless nature and intuitive design enable seamless device management and system integration, promoting efficient network operations and endpoint security.
Portnox is known for offering comprehensive network access control, providing firms with vital tools for managing authentication and securing endpoint devices. It's praised for ease of use in integrating with systems such as RADIUS servers and offering detailed analytical capabilities to ensure compliance and control unauthorized access. While users appreciate the intuitive interface and device management, improvements have been suggested in the areas of better GUI, integration with firewalls, and enhanced configuration methods. Portnox aids in handling dynamic VLAN assignments and securing access in both wired and wireless networks, proving particularly valuable for on-premises and remote environments.
What are the key features of Portnox?In industries where network security is paramount, such as finance and healthcare, Portnox is implemented to fortify access control and manage endpoint connections effectively. Its ability to secure both on-premises and remote environments makes it a versatile choice across sectors that require stringent access management, particularly where unauthorized device connections pose significant risks.
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