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Expel vs LevelBlue Managed Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in SOC as a Service
4th
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
LevelBlue Managed Detection...
Ranking in SOC as a Service
3rd
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Vulnerability Management (33rd)
 

Mindshare comparison

As of September 2026, in the SOC as a Service category, the mindshare of Expel is 8.5%, down from 8.7% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 8.6%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Mindshare Distribution
ProductMindshare (%)
Alert Logic MDR8.6%
Expel8.5%
Other82.9%
SOC as a Service
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
MDR Specialist at a tech services company with 201-500 employees
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"It fully integrates with our AWS environment, which is brilliant."
"The installation and configuration were slick."
"The initial setup is pretty straightforward."
"My advice would be to go ahead with the product because it really is a very good tool that adds a lot of value."
"The solution was consistently available, and I cannot recall any instances where it was down."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"Our ROI would probably be zero. We don't even use it."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
 

Pricing and Cost Advice

Information not available
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Alert Logic has better competitive pricing than some of its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
7%
Construction Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
 

Also Known As

Workbench, Expel SOC-as-a-Service
Alert Logic Threat Manager, Alert Logic Cloud Defender, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Amanda Fennell CSO
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, LevelBlue and others in SOC as a Service. Updated: September 2026.
914,109 professionals have used our research since 2012.