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ExaGrid Tiered Backup Storage vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExaGrid Tiered Backup Storage
Ranking in Backup and Recovery
48th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (28th), MSP Backup (4th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of ExaGrid Tiered Backup Storage is 0.7%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Nguyen_Nguyen - PeerSpot reviewer
A competitive and balanced solution that offers solid performance at a reasonable price
I worked very closely with ExaGrid in Singapore. We are trying to build up the market for ExaGrid in Vietnam. We hope to be a big distributor for ExaGrid and that the picture will improve next year. Regarding the technology of ExaGrid, they have a landing zone, and now it's a very exhaustive solution, especially compared with Dell Data Domain and HPE. HPE offers normal storage without any special solution. Dell has DD Boost, and so the performance is high. On that basis, I rate the ExaGrid Tiered Backup Storage number with an overall score of eight out of ten. People might be more familiar with Data Domain or StoreOnce. And if people want a professional solution, there are only three brands.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the performance of the restore feature."
"MSP360 Backup's most valuable feature is its backup interface."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"General ease of use and performance of the Windows version is the most valuable feature."
"The solution is easy to access and handles things efficiently."
"Provides connectivity to a lot of different cloud storage solutions."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"We have to do a lot of POC to show why ExaGrid is good."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The product could be more user-friendly."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The graphics are looking a bit old and should be updated."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
 

Pricing and Cost Advice

"ExaGrid is a one-time investment."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ExaGrid Tiered Backup Storage?
ExaGrid is a one-time investment. It comes with a three-year warranty. You can order five years of service, but the three-year warranty is the most popular in Vietnam, and it's enough. After three ...
What needs improvement with ExaGrid Tiered Backup Storage?
ExaGrid is a new player in the Vietnamese market. Most people go with Dell or HPE. When we bring ExaGrid to the customer, we have to do a lot of POC to show why ExaGrid is good. And some customers ...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Information Not Available
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