Trellix ESM and Exabeam compete in the SIEM solutions category. Exabeam is seen superior in features and overall functionality, but Trellix ESM is preferred for its pricing and support.
Features: Trellix ESM is valued for its advanced threat detection, integration capabilities, and responsive support. Exabeam is appreciated for its user-friendly automation, analytics, and innovative features.
Room for Improvement: Trellix ESM users mention complexities in customization, scalability, and flexibility. Exabeam users suggest enhancements in reporting, dashboard functionalities, and customer service responses.
Ease of Deployment and Customer Service: Trellix ESM has a straightforward deployment process and consistently reliable support. Exabeam offers smooth deployment but may face occasional delays in customer service responses.
Pricing and ROI: Trellix ESM is considered budget-friendly with a good ROI. Exabeam requires a higher upfront cost but is justified by its comprehensive features and long-term benefits.
Exabeam offers more machine learning models that detect anomalies.
Their response time is slow compared to other technical support teams.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
These problems were not frequent, and the last six to eight months have been stable.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Make your organization more resilient and confident with Trellix Security Operations. Filter out the noise and cut complexity to deliver faster, more effective SecOps. Integrate your existing security tools and connect with over 650 Trellix solutions and third-party products.
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