Everbridge IT Alerting vs Zenoss Cloud comparison

The compared Everbridge and Zenoss solutions aren't in the same category. Everbridge is ranked #7 in IMS , with an average rating of 8.0, and holds a 8.7% mindshare in the category. Zenoss is ranked #30 in AIS , and holds a 0.4% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

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508 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

64 Views
22 Comparison Views

100% willing to recommend

Everbridge IT Alerting

Zenoss Cloud

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Executive Summary

We performed a comparison between Everbridge IT Alerting and Zenoss Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: May 2025).

Buyer's Guide

IT Alerting and Incident Management

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (7th)

Zenoss Cloud

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (30th), Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (10th), Cloud Monitoring Software (39th), AIOps (25th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Everbridge IT Alerting is designed for IT Alerting and Incident Management and holds a mindshare of 8.7%, down 9.3% compared to last year.
Zenoss Cloud, on the other hand, focuses on Application Infrastructure, holds 0.4% mindshare, up 0.2% since last year.

IT Alerting and Incident Management

Application Infrastructure

Featured Reviews

reviewer2405115

Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees

Provides good detection and escalation features to reduce downtime

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing specific situations. When we did the analysis, Everbridge IT Alerting was one of the main products in the markets adapted to our organization's expectations. Currently, we are using it for a different aspect. Overall, the solution gives a better understanding of the incident response aspect. It helps manage that kind of situation. The solution's detection and escalation features are crucial in reducing downtime. The solution's automation capabilities help quickly identify the right members and skills. Everbridge IT Alerting is deployed on the cloud in our organization. We tried to make the solution more independent. However, we tried one or two integrations, and they went well. You need to have the right skills to integrate the solution with other tools. I would recommend the solution to other users based on their industry and business requirements. Overall, I rate the solution an eight out of ten.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Powerful conference bridging that rigorously reaches out to stakeholders, which saves time working an issue. The mobile app provides ease of use for our resolvers and mobile push has proven quick and reliable. It also gives us flexibility around creating sometimes complex shifts within an on-call calendar."

"Our performance showed us that, for major incidents, we spent over 40 minutes just making manual call-outs. That is why we implement the tool in the first place and that time has been cut down to two or three minutes."

"It's very customizable. For instance, if you're going on vacation this week, you go to your calendar and say, "I'm off this week, make the secondary the primary." And that's done on-the-fly. It's very responsive. It's very user-friendly."

"The response time is real-time alerting. It is very helpful, because it makes things a lot easier. All we have to do is put a circle around a geo-fence and shoot off a message."

"With SaaS, we can implement in other regions without having to physically go to there."

"One key aspect of the solution is that it can send information very quickly and is connected to different nodes."

"Even in the first few months, we realized some of those benefits around shortening the time to resolution."

"The rules option has been helpful, as we can adjust the conditions in the template."

More Everbridge IT Alerting pros

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

Cons

"Their integration capabilities are still progressing, but not quite where we'd like to see them yet. They're moving there with that orchestration capability where they're seeing the potential of an API-first mentality. So instead of trying to build custom connections into everything, you open up APIs to allow other systems to talk to IT Alerting and allow IT Alerting to talk to other systems. There is room for improvement, but they get it."

"The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."

"The integration with other solutions needs improvement... Due to issues with the libraries provided by Everbridge, we have not been able to integrate IT Alerting with our incident management tool."

"The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident."

"I would like them to add GPS going forward."

"There is some room to improve the initial-rollout functions which are a little bit painful."

"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day."

"I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see."

More Everbridge IT Alerting cons

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"There was a problem with Zenoss and storage monitoring."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"It would be ideal if the product offered sound alerts."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

Pricing and Cost Advice

"Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."

"Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."

"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."

"The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market."

"Everbridge IT Alerting is a cost-efficient solution."

"We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."

"It saves us a lot of time."

"They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function."

More Everbridge IT Alerting pricing and cost advice

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

12%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

23%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

See all answers

What advice do you have for others considering Everbridge IT Alerting?

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 15% of the time

ServiceNow vs Everbridge IT Alerting

Compared 14% of the time

OnSolve Platform for Critical Event Management vs Everbridge IT Alerting

Compared 13% of the time

Opsgenie vs Everbridge IT Alerting

Compared 11% of the time

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Zabbix vs Zenoss Cloud

Compared 33% of the time

Nagios XI vs Zenoss Cloud

Compared 30% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 12% of the time

Nagios Core vs Zenoss Cloud

Compared 10% of the time

Centreon vs Zenoss Cloud

Compared 8% of the time

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Product Reports

Buyer's Guide

Everbridge IT Alerting

May 2025

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Buyer's Guide

Zenoss Cloud

May 2025

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

IT Alerting and Incident Management

May 2025

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