We performed a comparison between ESET Cloud Apps Protection and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365 is a stable solution."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"There are several features that I consider valuable."
"The product is not resource-intensive."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The setup was easy."
"The solution's performance is good."
"The solution is scalable."
"The initial setup is very straightforward."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"There's room for improvement regarding the time frame for retrieving emails."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The feature that should be included is to remove the block on the encrypted files."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The detection rates are an area for improvement."
"While it's quick and easy, the initial setup could be more user-friendly."
"I'd like to have better support from the product in the future."
"The solution is complex and not easy to use."
"The solution is very expensive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. ESET Cloud Apps Protection is rated 9.6, while Mimecast Email Security is rated 7.8. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP), whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our ESET Cloud Apps Protection vs. Mimecast Email Security report.
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