Try our new research platform with insights from 80,000+ expert users

ESET Cloud Apps Protection vs Mimecast Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (31st), Vulnerability Management (40th), Patch Management (25th)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
32
Ranking in other categories
Office 365 Protection (3rd), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. ESET Cloud Apps Protection is designed for Email Security and holds a mindshare of 0.5%, up 0.4% compared to last year.
Mimecast Email Security, on the other hand, focuses on Secure Email Gateway (SEG), holds 12.6% mindshare, down 15.4% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
ESET Cloud Apps Protection0.5%
Microsoft Defender for Office 36511.5%
Proofpoint Email Protection8.2%
Other79.8%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Mimecast Email Security12.6%
Microsoft Defender for Office 36527.5%
Proofpoint Email Protection21.0%
Other38.9%
Secure Email Gateway (SEG)
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The reviewer gave Mimecast Email Security a rating of 10 out of 10."
"The solution is scalable."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"The most valuable feature is the DMARC Analyzer."
"In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage."
"We like the content filtering and secure messaging features."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Mimecast needs to reduce the number of false positive emails; a big pain point for us."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"Mimecast needs to reduce the number of false positive emails; a big pain point for us."
"I'd like to have better support from the product in the future."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"Its pricing can be improved. It is a bit expensive."
"They should improve the cookies management feature."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"For what it is, the product is overpriced."
"The solution is expensive."
"We pay monthly fees to our provider."
"It is a bit expensive."
"There are additional costs beyond the standard licensing fee."
"The customers can select the license packages as per their requirements."
"The product price is moderate. I rate the pricing a five out of ten."
"It's an expensive solution."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
14%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
14%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
If I ask you about the room for improvement, we discussed the phishing aspect, the DNS system, and the key rotation. Apart from that, are there any other areas that you would like to see improved o...
 

Also Known As

ESET Mail Security
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Information Not Available
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about ESET Cloud Apps Protection vs. Mimecast Email Security and other solutions. Updated: January 2024.
867,676 professionals have used our research since 2012.