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ESET Inspect vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
31st
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of ESET Inspect is 1.1%, up from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Symantec Endpoint Detection and Response0.8%
ESET Inspect1.1%
Other94.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Provides reliable and comprehensive internet security solutions without significant system slowdowns
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side, we utilize it on our Windows Server.  The platform has improved our organization's security by providing comprehensive antivirus and internet security solutions. It is fast and…
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of this product is very good."
"Stability is a primary factor, and then there's the ease of distribution and policy management."
"It is an easy-to-use tool."
"The solution's stability is generally good."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"This solution is easy to install, setup and monitor."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"I find the multilayered endpoint security the most valuable feature."
"The rules are the best and most useful features."
"ESET Enterprise Inspector's most valuable feature is EDR."
"The product's most valuable features are its performance and stability."
"Scalability-wise, it is a very good solution."
"Previously, I was working with Trend Micro; before the detection and response were included, I would have recommended Trend Micro, however Symantec Endpoint has now taken the lead."
"I recommend Symantec Endpoint Detection to anyone considering implementation of this solution."
"I've mainly found the antivirus and antispyware features valuable."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine, prevents the execution, and gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one, giving you a clear identification so you can do the containment from the interface itself and isolate the machine from the network."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"I like Symantec EDR's device control and USB security features."
"The implementation process was quick and easy, and we didn't need a DBU, a database administrator."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
 

Cons

"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"In general, the price could be more competitive."
"Cortex XDR by Palo Alto Networks could improve by offering remote management."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"The platform's price could be better."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients."
"The network forensics feature could be improved."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"One potential area for improvement in Symantec EDR is the reporting engine."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"A significant deterioration in customer support."
"The GUI could be better."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"This is an expensive solution."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
"The platform's licensing is affordable and straightforward."
"The platform is expensive; it could be cheaper."
"I feel it is a very expensive product."
"It is an expensive solution."
"The product is cheap."
"We are satisfied with the pricing."
"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"The price is okay, but it really depends on the customer's requirements."
"The price is really high and it should be lower."
"We have a yearly subscription, and the pricing is fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
14%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET Inspect?
The platform's licensing is affordable and straightforward. We purchase soft keys, install them, and manage the licen...
What needs improvement with ESET Inspect?
One area that needs improvement for the product is ransomware protection, which does not offer complete security.
What is your primary use case for ESET Inspect?
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Information Not Available
Find out what your peers are saying about ESET Inspect vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.