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ESET Inspect vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of ESET Inspect is 1.0%, down from 1.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Symantec Endpoint Detection and Response0.7%
ESET Inspect1.0%
Other94.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Provides reliable and comprehensive internet security solutions without significant system slowdowns
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side, we utilize it on our Windows Server.  The platform has improved our organization's security by providing comprehensive antivirus and internet security solutions. It is fast and…
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The good thing about the product is that it's always scanning."
"I've found the solution to be highly scalable for enterprises."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"We can visualize and control the activities in the environment from anywhere."
"The dashboard is customizable."
"ESET Enterprise Inspector's most valuable feature is EDR."
"The product's most valuable features are its performance and stability."
"Scalability-wise, it is a very good solution."
"I find the multilayered endpoint security the most valuable feature."
"This solution is easy to install, setup and monitor."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"The rules are the best and most useful features."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"The solution does all that we expect it to do."
"The implementation process was quick and easy, and we didn't need a DBU, a database administrator."
"The most valuable features are that it is easy to connect and global settings are good."
"It is mostly used for malware detection and antivirus purposes."
"This feature is very good for EDR monitoring and management."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"There is no need to do an additional installation for the EDR, as the one belonging to Symantec is pretty much dependent on the endpoint agent, which is already deployed."
"The Detection vulnerability is very effective and distinguishes Symantec Endpoint Detection and Response from its competitors."
 

Cons

"The solution should enhance the ADR and reporting."
"It is a complex solution to implement."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"The platform's price could be better."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"The unpredictability of the pricing is a cause of concern."
"The tech support was very bad in the immediate aftermath of the merger, although it is now slightly better."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"The interface has many issues."
"One potential area for improvement in Symantec EDR is the reporting engine."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It has a yearly renewal."
"The tool's price is moderate."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I am using the Community edition."
"I feel it is fairly priced."
"Cortex XDR's pricing is ok."
"The platform's licensing is affordable and straightforward."
"The platform is expensive; it could be cheaper."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
"I feel it is a very expensive product."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It's a yearly subscription."
"We pay around $100,000 for 5000 licenses every year."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The price is reasonable."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The product is cheap."
"The price is okay, but it really depends on the customer's requirements."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Comms Service Provider
14%
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
13%
Comms Service Provider
8%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET Inspect?
The platform's licensing is affordable and straightforward. We purchase soft keys, install them, and manage the licen...
What needs improvement with ESET Inspect?
One area that needs improvement for the product is ransomware protection, which does not offer complete security.
What is your primary use case for ESET Inspect?
My organization uses ESET Inspect for antivirus and internet security on laptops and desktops. On the enterprise side...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Information Not Available
Find out what your peers are saying about ESET Inspect vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.