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ESET Inspect vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of ESET Inspect is 0.9%, down from 1.3% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Symantec Endpoint Detection and Response0.8%
ESET Inspect0.9%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Cees Van Den Haak - PeerSpot reviewer
ICT Manager at Bouwbedrijf de Vries en Verburg BV
A product with an easy setup phase that helps manage attacks and vulnerabilities
The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome."
"It's a perfect solution. It integrates well into the environment."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"Cortex XDR by Palo Alto Networks has helped us a lot with securing the whole environment and the whole IT structure, giving us full knowledge of what is happening on the client and enabling us to take action right away from a single point for managing security operations on the hosts."
"The integrations are out-of-the-box, as are the playbooks."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"This solution is easy to install, setup and monitor."
"The rules are the best and most useful features."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"The product's most valuable features are its performance and stability."
"ESET Enterprise Inspector's most valuable feature is EDR."
"Scalability-wise, it is a very good solution."
"I find the multilayered endpoint security the most valuable feature."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"There is no need to do an additional installation for the EDR, as the one belonging to Symantec is pretty much dependent on the endpoint agent, which is already deployed."
"Symantec is an industry leader and I have no second thoughts about that."
"I have had absolutely no problem with using this solution, it really works well."
"The solution does all that we expect it to do."
"The implementation process was quick and easy, and we didn't need a DBU, a database administrator."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
 

Cons

"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"The deployment is pretty hard."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"There's an overall lack of features."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"The platform's price could be better."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"The interface has many issues."
"The unpredictability of the pricing is a cause of concern."
"They need to improve their cloud presence."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"I think the network forensics feature could be improved."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"The tech support was very bad in the immediate aftermath of the merger, although it is now slightly better."
"Technical support is not as good as we expect, and resolving problems should be more timely."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The pricing is a little bit on the expensive side."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It has a yearly renewal."
"I feel it is a very expensive product."
"The platform is expensive; it could be cheaper."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
"The platform's licensing is affordable and straightforward."
"The product is cheap."
"We are satisfied with the pricing."
"We pay around $100,000 for 5000 licenses every year."
"The price is okay, but it really depends on the customer's requirements."
"It's a yearly subscription."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"Symantec Endpoint Detection and Response is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
8%
Outsourcing Company
17%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Information Not Available
Find out what your peers are saying about ESET Inspect vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.