We performed a comparison between ESET Endpoint Protection Platform and Norton Small Business based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The stability is very good."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"It hasn't crashed a single time, so it is stable in that sense."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good."
"Technical support has been very good. They are helpful and responsive."
"Primarily used to protect computers from viruses and ransomware."
"I like the integration; it lets you see the product installed on a particular computer."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The solution has good performance."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of Norton 360 has been its robust notification system."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"The solution detects viruses very, very fast."
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"The solution could improve by having higher-level security and reporting."
"iOS compatibility for mobile security and parental control."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"In the future, a cloud version of the solution would be great."
"I'm not aware of any areas that need improvement."
"One area where Norton 360 could improve is the constant push for upselling."
"The integration with Android devices needs enhancement."
"There's a need for enhanced security measures."
"Norton 360’s features for device optimization could be better."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The solution’s stability could be improved."
"I would like to see Norton 360 improve the speed of its cloud backup."
"The tool should be easily available in the market and should be cheaper."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Norton Small Business is ranked 35th in Endpoint Protection Platform (EPP) with 9 reviews. ESET Endpoint Protection Platform is rated 8.2, while Norton Small Business is rated 8.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Norton Small Business writes "Provides a secure and hassle-free environment". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Norton Small Business is most compared with HP Wolf Security, CrowdStrike Falcon, Kaspersky Total Security, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Norton Small Business vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.