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ESET Cloud Apps Protection vs Sophos Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (68th), Patch Management (20th)
Sophos Email
Ranking in Email Security
17th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.5% compared to the previous year. The mindshare of Sophos Email is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Sophos Email1.6%
ESET Cloud Apps Protection0.6%
Other97.8%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"It's a trustworthy solution that is easy to learn."
"The speed and stability were fine."
"Sophos Email is a stable solution."
"Sophos Email is in the cloud and integrated with its firewall."
"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"Endpoint and server protection are very effective."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The solution protects users from phishing links and spam."
"The most valuable feature is its email security."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"Sophos Email needs to increase the number of promos."
"Sophos Email can improve mail security."
"While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation."
"The solution should be able to support the cloud environment."
"The solution has not found a way to block certain kinds of phishing emails."
"The tool's integration becomes an issue when the internet connection is weak."
"The main drawback is regarding the technical support."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"The product is cheaper compared to other solutions."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"The tool's pricing is medium."
"I rate the product's pricing a seven out of ten."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
"We use exchange licenses, for which we get immediate support from Sophos."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
12%
Computer Software Company
9%
Financial Services Firm
8%
Outsourcing Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
 

Also Known As

ESET Mail Security
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about ESET Cloud Apps Protection vs. Sophos Email and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.