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ESET Cloud Apps Protection vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (82nd), Patch Management (39th)
SonicWall Email Security
Ranking in Email Security
31st
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of SonicWall Email Security is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
SonicWall Email Security0.5%
ESET Cloud Apps Protection0.6%
Other98.9%
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Swapnil Kulkarni - PeerSpot reviewer
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"The anti-spam aspect of the solution is its most valuable feature."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"We always get ROI from the product we are using; it is completely flexible and acceptable according to our security requirements over the last four years and currently."
"Setup was easy. It took about 30 minutes."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"SonicWall Email Security uses multi-layer cloud security."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"They need well-trained partners in Nigeria."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"They should integrate the solution with third-party platforms."
"The reporting needs improvement."
"The pricing could be improved."
"There could be definition updates included in the subscription."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Our customers purchase the solution's yearly license."
"The cost is cheaper than Sophos. I would rate it as five out of ten."
"We have a two-year license subscription and the price is very high."
"When compared with Cisco, it is very well priced. Cisco is very expensive."
"The platform offers a yearly license."
"I rate the application’s pricing a five out of ten."
"The overall price of SonicWall Email Security should be reduced and there should be an option to purchase one or two licenses more instead of their current policy of bulk increases only. There should be more flexibility in the licensing model. Each license cost approximately $33 annually."
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869,202 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
15%
Media Company
7%
Consumer Goods Company
7%
Computer Software Company
15%
Construction Company
11%
Educational Organization
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about SonicWall Email Security?
According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails.
What needs improvement with SonicWall Email Security?
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable pol...
 

Also Known As

ESET Mail Security
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Information Not Available
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about ESET Cloud Apps Protection vs. SonicWall Email Security and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.