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Epicor ERP vs Microsoft Dynamics SL vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.9% compared to the previous year. The mindshare of Microsoft Dynamics SL is 0.5%, up from 0.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
Oracle E-Business Suite5.1%
Epicor ERP3.5%
Microsoft Dynamics SL0.5%
Other90.9%
ERP
 

Featured Reviews

Khalid Jalal - PeerSpot reviewer
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.
Cirvesh-Daga - PeerSpot reviewer
Simplify and streamline complex business processes, and good integration capabilities but lacks predictive capabilities
An area of improvement could be around automation and predictability. However, I'm sure Microsoft is already thinking about incorporating AI co-pilot features, which should be coming soon. The end person who will be looking at the report is the CFO, and CFO isn't just interested in static reports but in predictive information. Ideally, SL could use data from ERP, and CRM to provide some level of prediction. CoPilot is plugged into Dynamics, it'll be a plus and even a huge selling point over other solutions that are there in the market because now we have a component of AI. We can also give you some level of prediction. Even if it starts with a 15% confidence level, a CFO will take that because it still allows them to increase their bets to a certain extent. So, that's something that I I will look forward to whenever Microsoft introduces it.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Real-time results make for faster decision making."
"The product is stable with a rating of ten."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"The product enables users to customize their dashboards and reports."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"It's pretty easy to set up."
"The solution has provided a good return on investment by ensuring our financial and operational information is accurate and timely."
"If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature."
"The integration of the various modules is definitely the most valuable feature for us. Our clients being business-minded, which involves customers and suppliers."
"The solution has strong financial models and a strong database."
"Really scalable business application suite with good technical support and straightforward patching."
"Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The technical ability to run runtime APIs is great."
"It is a very stable solution."
"Flexible to set up an organization with multiple locations."
 

Cons

"A number of bugs in 9.05 were only fixed in 10."
"The tool should provide a better user interface."
"I would like to see a better reporting tool."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"An area of improvement could be around automation and predictability."
"The product's primary improvement area would be its batch processing system."
"The licensing of the solution should be adjusted. The policies aren't ideal. They should make it easier to understand. Right now, it's too confusing."
"It is still a little outdated as far as what we consider a twenty-first century software. You're still using Oracle forms, that sort of thing."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"Oracle is not keeping up on development of the on-premises version of this product as they are concentrating on cloud solutions."
"There are always some bugs and missing patches."
"The simplicity of the user experience needs to be improved tremendously."
"E-Business Suite's user experience and interface could be improved."
"The integration features of the tool on on-premises weren't that great, making it an area where improvements are required."
"The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
"If the value proposition is clear for the customer, they won't see it as an expensive solution. A solution becomes expensive when it doesn't do what it promises."
"The licensing costs were reasonable."
"The solution is quite expensive."
"It costs too much."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"This product is more expensive if you compare it to SAP."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Oracle's pricing is on the higher end."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
9%
Healthcare Company
8%
Construction Company
7%
No data available
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise2
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but th...
What needs improvement with Epicor ERP?
The cost management and product costing should be enhanced, along with issues in the manufacturing process. The downt...
What is your primary use case for Epicor ERP?
We are using Epicor ERP version 10.3.6. We utilize the complete process from P2P through to manufacturing, HR, and al...
What do you like most about Microsoft Dynamics SL?
If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature.
What needs improvement with Microsoft Dynamics SL?
The product's primary improvement area would be its batch processing system. Transitioning to a transactional process...
What is your primary use case for Microsoft Dynamics SL?
Our primary use case for the platform was managing our financial and operational processes across multiple companies....
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Current challenges with Oracle E-Business Suite include certain modules such as Property Manager, which has faced dif...
 

Also Known As

Epicor SaaS ERP
Dynamics SL, MS Dynamics SL
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Information Not Available
ASAP, Espartec, S.A de C.V., TGLT, Calder‹n Autopartes El_ctricas, GGS Systems, CLEAResult, Shared Spectrum Company, Scope Global Pty Ltd
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: August 2025.
867,497 professionals have used our research since 2012.