We performed a comparison between Ephesoft Transact and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Transact's best feature is its ease of customization."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Some processes are very complex and very long, and sometimes it is very hard for a human to implement them manually. AI has enabled us to automatically solve those processes that would not have been doable by a human."
"The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks."
"Our main projects are mostly around SAP and Excel. We have used most of the features available, especially the ones that support SAP and Excel activities. Those are the ones that we have found to be most useful."
"And the UiPath user community is the best. The people there are very friendly and helpful, and engage with each other. UiPath has done a good job building a good forum and a good blog, and making the community members interact with each other. The community is one of the reasons UiPath is my choice. It is a strong community."
"In UiPath, REFramework is useful for different use cases with predefined code templates. There are well-established steps. There is a step for code marginalization. Similarly, there are separate steps for initialization and processing. For closing an application process, a step is there. So, it is very well modularized for getting the transaction data. If there is one exception or anything wrong happens with an application, it will log the exception in the orchestrator and send an email. It can also close your applications and end data processing. So, everything is well organized and separated, and we can log the exceptions separately in the queues as business exceptions or application exceptions. We can have the complete report of a particular queue."
"UiPath continues to add services to the Portal. It is fairly important that they are all managed from the same place because it is a single point of access, which was a factor that really played into our choice of vendor, UiPath. We use Automation Hub to sort of collect ideas and discover what ideas are good for information, then we use Orchestrator to manage them once they have been developed."
"The functionality where you can quickly convert your code from Studio X to Studio is really nice."
"It has reduced human error because there would be some different document types. It's able to detect multiple types versus a user finding one document type when there could be multiple document types that are associated with a letter, while the user is browsing over it that can be missed in the second document type. But when you're looking at machine learning and at the text, it'll be able to easily pick out those keywords from a document that has multiple document types."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"There are some enhancements that can be made within Orchestrator, such as the addition of new dashboards that provide us insights into processes that are already running, which would help us a lot."
"Support could use improvement. It's always a struggle to engage with them. We have a very tight relationship with support, but when things are in hot water, everyone wants to fix it right away which doesn't always happen."
"You can't get the response that you want until the people in the field decide that they want to change and adopt it. That will be the challenge. Managing the change is huge for us. It's always an obstacle. It's not that, can you automate something, it's more of a question of, internally, will they let you automate something?"
"Sometimes, in my experience, Picture In Picture is a bit buggy. It takes over your control, then the controls get mixed. That is one of few issues that I have found."
"We are doing automation to take care of all our processes, but we still need support people 24/7 to monitor these jobs. So, human intervention is still there. We have two people monitoring these automations 24/7 because there are still some challenges with the automation."
"It was quite new for me and it took time to adjust to it and understand it. At times, some processes took longer with the tool, initially. But when you do them on a regular basis, you understand it better and it takes much less time. Setting up the systems could be difficult initially. It would be better if it were more user-friendly for non-technical users."
"The studio design is a little different. If you go from one tool to the next, you might be a little shocked at how things are organized."
"When the Orchestrator got upgraded and UiPath didn't get upgraded, we started getting errors regarding the managed packages; the packages were not getting upgraded."
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Ephesoft Transact is ranked 7th in Intelligent Document Processing (IDP) with 2 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 171 reviews. Ephesoft Transact is rated 9.0, while UiPath is rated 8.6. The top reviewer of Ephesoft Transact writes "A stable and scalable smart content acquisition and data classification solution with a useful inject feature". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Ephesoft Transact is most compared with ABBYY FlexiCapture, Kofax RPA, OpenText Intelligent Capture and HyperScience, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our Ephesoft Transact vs. UiPath report.
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