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Entrust Identity Enterprise vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust Identity Enterprise
Ranking in Authentication Systems
11th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.4%, down from 1.7% compared to the previous year. The mindshare of Microsoft Entra ID is 15.9%, down from 21.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Iwegbue Godspower Isioma - PeerSpot reviewer
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"It is a scalable solution. You can add users and credentials without problems."
"The integration matrix of the solution is huge compared to others."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"The most valuable feature is the single sign-on, which allows any application that is SAML or OAuth compatible to use Azure as an identity provider for seamless sign-in."
"It has made our work easier in that it’s simplified everything for us."
"The most valuable feature is the ease of scalability."
"It helps us with maintaining enterprise identities."
"The features of Microsoft Entra ID that I find most valuable include the ability to define service principles and assign permissions."
"This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application."
"Let's say we decide that our users need to have MFA, multi-factor authentication. It is very easy to implement that with Azure Active Directory."
"The centralized management feature is very valuable."
 

Cons

"I would like to improve the tool's implementation and pricing."
"The product is very costly compared to other alternative solutions."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"It doesn't function the same way as an Active Directory inside of an infrastructure, that is, a physical infrastructure. In the cloud, it is all flat. That's one of the disadvantages."
"In terms of improvement, we face issues with latency and responsiveness. Changes take some time to reflect across all users, sometimes up to twenty-four hours, which can be challenging when we need to implement drastic changes."
"I rate Microsoft support four out of 10. Tier 1 and Tier 2 support could be better. It's not timely or professional."
"Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."
"The response from actual support tickets is a bit laggy, and I would like them to be more responsive."
"The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."
"Lacks integration between applications and phones."
"We have experienced some downtime because of the use of the data centers."
 

Pricing and Cost Advice

"It's worth the money."
"I would rate the product's pricing a five out of ten."
"The subscription could be yearly or monthly, depending upon your choice."
"The solution can be cheaper."
"Azure Active Directory has a very extensive licensing model. Most of the features are available in the free and basic version, and then there are premium P1 and P2 editions. The licensing model is based on how many users you have per month. In Australia, for a P1 license, the cost is 8 dollars. With P1 and P2 licenses, you get a lot of goodies around the security side of things. For example, User Identity Protection is available only in P2. These are extra features that allow you to have a pretty good security posture, but most of the required things are available in the free and basic version."
"Previously, only building and global administrators could purchase subscriptions or licenses. Mid-last year, Microsoft made it so users can purchase the license online. Microsoft business subscription is for 200 to 300 users. If you have more than 300 users, you can't purchase the business plan. You have to purchase the enterprise plan. The enterprise plan is for 301 users and above. Pay as you go is also available. If you pay as you go in Azure, you will be billed for whatever you use."
"The price is fair. It's not very expensive given what they offer."
"I give the cost a three out of ten."
"The cost is billed on a per-user licensing basis."
"The licensing is really not clear unless you are a premium client."
"The pricing depends on the use case and can be negotiated based on volume."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Entrust IdentityGuard?
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works ...
What is your primary use case for Entrust IdentityGuard?
I use it for an extra layer of security, that is two-factor authentication (2FA).
What advice do you have for others considering Entrust IdentityGuard?
I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Regarding pricing, for the services we receive, it seems within the market range and about average.
 

Also Known As

IdentityGuard
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Entrust Identity Enterprise vs. Microsoft Entra ID and other solutions. Updated: April 2025.
850,900 professionals have used our research since 2012.