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Entrust Identity Enterprise vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust Identity Enterprise
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
29th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Authentication Systems (18th)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (11th), Virtual Desktop Infrastructure (VDI) (9th), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of October 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Entrust Identity Enterprise is 1.1%, up from 1.0% compared to the previous year. The mindshare of Workspace ONE UEM is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM1.9%
Entrust Identity Enterprise1.1%
Other97.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer2312085 - PeerSpot reviewer
Cyber Security Analyst at a non-tech company with 11-50 employees
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"The integration matrix of the solution is huge compared to others."
"It is a scalable solution. You can add users and credentials without problems."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
"The product has fully automated features that help people do tasks easily."
"It is easy to start something and work from scratch."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The single sign-on feature, which integrates with the Identity Manager is one of the most vital features."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"Support is helpful and responsive."
"It is a stable solution. I would rate the stability a ten out of ten."
 

Cons

"The product is very costly compared to other alternative solutions."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"I would like to improve the tool's implementation and pricing."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"I rate it at seven out of 10 because it doesn't fit perfectly into our framework."
"It hasn’t always been good, but getting better."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"I would like to see more service notifications."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"I would like to see improvements made to both the support, and the pricing."
"The solution's pre-stage enrollment could be improved."
 

Pricing and Cost Advice

"It's worth the money."
"I would rate the product's pricing a five out of ten."
"The subscription could be yearly or monthly, depending upon your choice."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"The price of the solution is costly for the number of users I am using it for."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
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Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
8%
Outsourcing Company
8%
Performing Arts
6%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

IdentityGuard
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Entrust Identity Enterprise vs. Workspace ONE UEM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.