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Ellucian vs Epicor ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ellucian
Ranking in ERP
29th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Student Information System (SIS) (1st)
Epicor ERP
Ranking in ERP
13th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the ERP category, the mindshare of Ellucian is 1.2%, up from 0.4% compared to the previous year. The mindshare of Epicor ERP is 2.9%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.9%
Ellucian1.2%
Other95.9%
ERP
 

Featured Reviews

reviewer1308615 - PeerSpot reviewer
Associate Dean at a university with 1,001-5,000 employees
Presents all information in one place and automates some of our manual processes
This product is used by more than 50 colleges in our state and it is purchased by the government. The system office does the testing and pushes out the patches to us, so everything has been testing. Even if there is any customization that needs to be done, it happens before it comes to us. As such, I haven't had to contact technical support myself.
Khalid Jalal - PeerSpot reviewer
Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)
Requires extensive customization and fails to meet manufacturing needs
My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Ellucian means that we have more automated processes, and don't have to do everything manually."
"I like that all of the student information is in one place."
"Decent support, large installed base, adequate plus training."
"Easy to use Great functionality Everyone can track all the KPIs online"
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."
"The product enables users to customize their dashboards and reports."
"I have seen companies triple their business using Epicor in just a few years."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"Real-time results make for faster decision making, but not as fast as we want due to internal processes."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
 

Cons

"The functionality for monitoring satisfactory academic progress has room for improvement."
"The functionality for monitoring satisfactory academic progress has room for improvement."
"It is expensive and uses an antiquated database (Unidata) that requires a specialized set of technical skills in staff."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Everything requires changes, making it similar to developing a new platform from scratch."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The tool should provide a better user interface."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"A number of bugs in 9.05 were only fixed in 10."
 

Pricing and Cost Advice

Information not available
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
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Top Industries

By visitors reading reviews
University
36%
Healthcare Company
8%
Educational Organization
7%
Government
5%
Manufacturing Company
20%
Computer Software Company
9%
Healthcare Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
 

Comparisons

 

Also Known As

Datatel
Epicor SaaS ERP
 

Overview

 

Sample Customers

Oklahoma Christian University
Information Not Available
Find out what your peers are saying about Ellucian vs. Epicor ERP and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.