Elastic Path vs Salesforce Commerce Cloud comparison

Elastic Path and Salesforce are both solutions in the eCommerce Platforms category. Elastic Path is ranked #16, while Salesforce is ranked #1 with an average rating of 8.2. Elastic Path holds a 1.4% mindshare in P, compared to Salesforce’s 4.0% mindshare. Additionally, 100% of Elastic Path users are willing to recommend the solution, compared to 90% of Salesforce users who would recommend it.

Elastic Path

Read 1 Elastic Path review

791 Views
783 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

4,404 Views
4,360 Comparison Views

90% willing to recommend

Elastic Path

Salesforce Commerce Cloud

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Executive Summary

We performed a comparison between Elastic Path and Salesforce Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: July 2026).

Buyer's Guide

eCommerce Platforms

July 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Path

Ranking in eCommerce Platforms

16th

Average Rating

9.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.4%, up from 0.9% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 4.0%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Salesforce Commerce Cloud	4.0%
Elastic Path	1.4%
Other	94.6%

eCommerce Platforms

Featured Reviews

Jorge Gil

Team lead at Nulogic

Provides flexible infrastructure and has good stability

I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"Demandware helped the company set up a user friendly e-commerce website in a short time frame and offers stable system performance."

"Customer Service: Actually, their ticket system and help area is very good."

"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."

"The ease of customization is valuable."

"Salesforce Commerce Cloud is the best option for enterprise customers."

"Salesforce Commerce Cloud is quite robust and can do many functions. The solution enables extensive personalization. It provides accelerators tailored to your website, simplifying deployment."

"Demandware is at the top of the list when it comes to a SaaS-model e-Commerce solution for its ease of use, low start-up costs (compared to an on-premise solution) and scalability."

"The main functionality I find valuable in Salesforce Commerce Cloud is the fact that it shares the same database as Service and Sales Cloud, which allows me to develop more quickly in terms of integration, because I already have all the accounts, contacts, leads, sales, and invoice data already on one platform, so I don't need to have many more integrations if I already have Salesforce as the core."

More Salesforce Commerce Cloud pros

Cons

"They should provide integration with social networking sites."

"There is space to have better communication with other kinds of platforms."

"Salesforce's technical support is not as good as Elastic Path."

"Commerce Cloud is not cheap. You will not find a cost-effective solution with official systems integrators."

"The community is very closed source. If you don't buy it, you won't be able to learn it."

"It is similar to ATG, but some features can be exchanged between the 2."

"The dashboards for this solution could be improved."

"If you have followed the best practices you will not have a problem, however you are allowed to change the caching for different pages and that may cause a lot of problems with the performance."

"Multi-tenant infrastructure is a blessing and a curse."

More Salesforce Commerce Cloud cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The licensing works on a per-user basis."

"I give the price of the solution a three out of ten."

"The pricing is fairly reasonable."

"Salesforce is not a cheap solution."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

More Salesforce Commerce Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

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What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

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What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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Comparisons

Adobe Commerce vs Elastic Path

Compared 43% of the time

SAP Commerce Cloud vs Elastic Path

Compared 29% of the time

Oracle ATG vs Elastic Path

Compared 9% of the time

More Elastic Path Competitors

Adobe Commerce vs Salesforce Commerce Cloud

Compared 16% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 15% of the time

Shopify vs Salesforce Commerce Cloud

Compared 13% of the time

Bigcommerce vs Salesforce Commerce Cloud

Compared 6% of the time

More Salesforce Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

July 2026

Download Elastic Path product report

Buyer's Guide

Salesforce Commerce Cloud

July 2026

Download Salesforce Commerce Cloud product report

Also Known As

No data available

Demandware

Overview

Elastic Path offers a headless commerce platform designed for complex eCommerce solutions. It empowers businesses to create unique, flexible shopping experiences across multiple channels.

Elastic Path stands out with its API-first architecture, enabling streamlined integration with existing systems. This flexibility allows businesses to adapt quickly to market changes and deliver consistent customer experiences. Supporting various commerce touchpoints, Elastic Path facilitates omnichannel strategies while maintaining control over the presentation layer.

What are the key features of Elastic Path?

API-Driven: Provides comprehensive APIs for seamless integration with different platforms.
Composable Commerce: Promotes modularity, allowing businesses to tailor solutions specific to their requirements.
Microservices Architecture: Ensures scalability and efficient resource management by deploying independent services.
Cloud-Native Deployment: Offers robust cloud support for enhanced performance and reliability.
Customizable Workflows: Allows customization of business processes to align with industry needs.

What benefits and ROI should users look for?

Reduced Time to Market: Streamlines development processes for quicker launches.
Cost Efficiency: Minimizes expenditure through flexible deployment options.
Scalability: Supports growth and peak demand management effectively.
Enhanced Customer Experience: Enables tailored shopping journeys across touchpoints.

Elastic Path is implemented in industries such as retail, manufacturing, and telecommunications. Its adaptable architecture allows companies to quickly deploy eCommerce solutions that cater to industry-specific demands, ensuring a smooth and engaging customer experience.

Elastic Path

Salesforce Commerce Cloud offers frequent updates, ease of use, and robust personalization. It enhances the e-commerce experience with seamless integration, multi-currency and multi-language support, simplifying operations without needing extensive additional solutions.

Salesforce Commerce Cloud streamlines e-commerce operations by integrating with third-party systems and providing customizable processes. Despite its strengths in personalization and frequent updates, support enhancements and better ERP integration are needed. Challenges like data storage limits, complex customization, and a steep learning curve for new users highlight areas for improvement. AI features and improved marketing services could add value. It's mainly used for reporting, client onboarding, and B2B/B2C interactions, offering customizable pricing, billing integration, and omnichannel strategies.

What are the most important features?

Frequent Updates: Ensures the platform remains current.
Ease of Use: Simplifies e-commerce management.
Personalization: Offers robust customization capabilities.
Seamless Integration: Integrates smoothly with third-party systems.
Multi-currency and Multi-language Support: Facilitates international operations.

What benefits and ROI should users look for?

Process Improvement: Streamlines e-commerce operations.
Comprehensive Experience: Reduces the need for additional solutions.
Automation: Enhances marketing and reporting tasks.
Customization: Adapts to diverse business needs.
Scalability: Supports business growth with flexible features.

Salesforce Commerce Cloud is implemented across industries to optimize retail operations and enhance customer engagement. Retailers use it for lead management, opportunity tracking, and business intelligence. It's integral in forming omnichannel strategies and automating CRM and marketing tasks, ensuring efficient online retail operations.

Salesforce

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms. Updated: July 2026.

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