Elastic Path vs Salesforce Commerce Cloud comparison

Elastic Path and Salesforce are both solutions in the eCommerce Platforms category. Elastic Path is ranked #15, while Salesforce is ranked #1 with an average rating of 8.3. Elastic Path holds a 1.7% mindshare in P, compared to Salesforce’s 5.4% mindshare. Additionally, 100% of Elastic Path users are willing to recommend the solution, compared to 90% of Salesforce users who would recommend it.

Elastic Path

Read 1 Elastic Path review

422 Views
418 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 33 Salesforce Commerce Cloud reviews

2,654 Views
2,627 Comparison Views

90% willing to recommend

Elastic Path

Salesforce Commerce Cloud

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Executive Summary

We performed a comparison between Elastic Path and Salesforce Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: February 2026).

Buyer's Guide

eCommerce Platforms

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Path

Ranking in eCommerce Platforms

15th

Average Rating

9.0

Reviews Sentiment

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Salesforce Commerce Cloud

Ranking in eCommerce Platforms

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.7%, up from 1.3% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 5.4%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Salesforce Commerce Cloud	5.4%
Elastic Path	1.7%
Other	92.9%

eCommerce Platforms

Featured Reviews

Jorge Gil

Team lead at Nulogic

Provides flexible infrastructure and has good stability

I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…

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Deena Dayalan K

Global Leader Application Operations & Operational Excellence at a manufacturing company with 10,001+ employees

Unified commerce platform has streamlined direct sales and integrated promotions and billing

One of the most valuable features in Salesforce Commerce Cloud is that it helps me avoid storing credit card information, with a vault function taken care of. Salesforce provides this vault feature, enabling me to bill my D2C customers directly and also feeding data into my Marketing Cloud and Services Cloud. For visibility features in Salesforce Commerce Cloud, I might need to schedule a separate meeting as I can only share certain levels of information. Experience-wise, it is very good; the platform helps identify promotional opportunities and integrates well with Salesforce's Trade Promotion Management. The main benefits Salesforce Commerce Cloud provides are significant process improvements. If we did not have it, I would need to establish a separate D2C portal such as Magento Commerce and integrate with Salesforce for some data. Having Salesforce Commerce Cloud is essential as it integrates very quickly and is part of the entire ecosystem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."

"I have found the list creation and dashboard customization features valuable."

"Not having to worry about maintaining one's own infrastructure."

"Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities."

"The ease of customization is valuable."

"Commerce Cloud's best features include sales service and cloud marketing."

"It is a very flexible solution."

"The platform is capable of handling thousands of orders per hour and Demandware take care of the scalability and hosting infrastructure, so you do not have to worry about that."

More Salesforce Commerce Cloud pros

Cons

"They should provide integration with social networking sites."

"Being able to customize everything in general to our specific needs would be pretty awesome."

"Needs better access to code and customizability of the solution."

"Expensive!!!"

"We would like more interaction from Salesforce about new versions."

"The back office of Salesforce could be more user-friendly."

"Pricing is a disadvantage because it is expensive."

"The solution is expensive."

"The performance of the solution has room for improvement. We sometimes experience some delays."

More Salesforce Commerce Cloud cons

Pricing and Cost Advice

"The solution's price is reasonable."

"There are no significant upfront license costs."

"I give the price of the solution a three out of ten."

"The licensing works on a per-user basis."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"Salesforce is not a cheap solution."

"The product is expensive."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

More Salesforce Commerce Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

11%

Manufacturing Company

11%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	11

Questions from the Community

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What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

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What needs improvement with Salesforce Commerce Cloud?

If Salesforce Commerce Cloud could incorporate features such as Product Data Management and Customer Data Platform internally, it would benefit large customers such as us, reducing reliance on mult...

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What is your primary use case for Salesforce Commerce Cloud?

Salesforce Commerce Cloud's main use case is D2C and B2C, focusing on direct-to-customers. Salesforce Commerce Cloud's architecture is very effective for our channel partners, providing them a good...

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Comparisons

SAP Commerce Cloud vs Elastic Path

Compared 37% of the time

Adobe Commerce vs Elastic Path

Compared 37% of the time

More Elastic Path Competitors

Adobe Commerce vs Salesforce Commerce Cloud

Compared 21% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 18% of the time

Shopify vs Salesforce Commerce Cloud

Compared 15% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 6% of the time

OroCommerce vs Salesforce Commerce Cloud

Compared 2% of the time

More Salesforce Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

February 2026

Download Elastic Path product report

Buyer's Guide

Salesforce Commerce Cloud

February 2026

Download Salesforce Commerce Cloud product report

Also Known As

No data available

Demandware

Overview

Elastic Path Commerce is a Java based eCommerce platform (with source code included) to provide maximum flexibility and ease of integration to back end systems. Designed for mid-market and enterprise eCommerce merchants and multi-channel retailers with $10 million plus in online revenue, our flexible software has industry leading Search Engine Optimization (SEO) features. We serve a wide array of customers, with a focus on apparel, electronics, telecommunications and publishing.

Elastic Path

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: February 2026.

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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.