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Elastic Path vs HCL Digital Commerce comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Path
Ranking in eCommerce Platforms
15th
Average Rating
9.0
Reviews Sentiment
8.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
HCL Digital Commerce
Ranking in eCommerce Platforms
6th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.7%, up from 1.3% compared to the previous year. The mindshare of HCL Digital Commerce is 2.8%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Mindshare Distribution
ProductMindshare (%)
HCL Digital Commerce2.8%
Elastic Path1.7%
Other95.5%
eCommerce Platforms
 

Featured Reviews

JG
Team lead at Nulogic
Provides flexible infrastructure and has good stability
I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…
NP
Software Engineer at a tech vendor with 1,001-5,000 employees
Unified complex B2B commerce has streamlined workflows and now supports faster global ordering
While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"HCL Digital Commerce has automated customer self-service and contract pricing, allowing approximately 80 to 90% time saving per order."
"I haven't faced any issues with the product's stability."
"It is a very mature product, it has a lot of features, and it can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable feature is that it allows you to adapt it according to the customer's needs."
"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."
"The promotion engine is definitively one of the highlights, facilitating precision marketing and dynamic segmentation based on shopper insights and behavior, with business users able to set up promotion and segmentation rules simply by dragging and dropping the component icons."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
 

Cons

"They should provide integration with social networking sites."
"HCL Digital Commerce should improve its integration capabilities with other platforms."
"Lacks option to purchase individual modules."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"The Product information Management is very basic, and the template for front-end coding could be improved."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"The product catalog is an area that needs improvement. It is forcing us to look and test other solutions."
"Their support is not amazingly good. We had a lot of trouble moving from version 8 to version 9."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"For our companies and our users, the price is quite high."
"I believe that HCL Digital Commerce is one of the most expensive products on the market."
"HCL Digital Commerce's licensing costs are annual. It is expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Retailer
14%
Computer Software Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
Regarding pricing, setup costs, and licensing, while I am not entirely certain of the specifics, I know that the setup and licensing costs are relatively cheaper compared to other systems.
What needs improvement with HCL Digital Commerce?
While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user...
 

Also Known As

No data available
IBM Digital Commerce, IBM WebSphere Commerce
 

Overview

 

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO
CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: March 2026.
885,789 professionals have used our research since 2012.