Elastic Observability vs Zenoss Cloud comparison

Elastic and Zenoss are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #7 with an average rating of 8.1, while Zenoss is ranked #54. Elastic holds a 3.8% mindshare in IM, compared to Zenoss’s 0.5% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Elastic Observability

Read 26 Elastic Observability reviews

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4,254 Comparison Views

88% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

728 Views
493 Comparison Views

100% willing to recommend

Elastic Observability

Zenoss Cloud

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and Elastic Observability compete in IT monitoring and analytics. Elastic Observability appears to have the upper hand with greater user satisfaction in features and integration flexibility.

Features: Zenoss Cloud offers real-time monitoring, a unified dashboard, and comprehensive scalability. Elastic Observability provides advanced log management, seamless data visualization, and robust data querying features.

Room for Improvement: Zenoss Cloud could enhance data analysis flexibility, improve integration breadth, and further refine monitoring capabilities. Elastic Observability may benefit from simplifying deployment, reducing technical expertise requirements, and streamlining initial configurations.

Ease of Deployment and Customer Service: Zenoss Cloud presents an intuitive deployment model and responsive customer service. Elastic Observability allows for greater customization with detailed guidance and substantial resources useful for complex environments.

Pricing and ROI: Zenoss Cloud is recognized for its competitive pricing and strong ROI through simplified solutions. Elastic Observability incurs higher initial setup costs but delivers significant ROI with extensive analytics capacity.

To learn more, read our detailed Elastic Observability vs. Zenoss Cloud Report (Updated: April 2025).

Buyer's Guide

Elastic Observability vs. Zenoss Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

7th

Ranking in Container Monitoring

4th

Ranking in Cloud Monitoring Software

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (14th)

Zenoss Cloud

Ranking in IT Infrastructure Monitoring

54th

Ranking in Container Monitoring

10th

Ranking in Cloud Monitoring Software

40th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (23rd), AIOps (20th)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 3.8%, down from 4.8% compared to the previous year. The mindshare of Zenoss Cloud is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has always been a stable solution."

"The architecture and system's stability are simple."

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."

"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."

"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."

"For full stack observability, Elastic is the best tool compared with any other tool ."

"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."

"Good design and easy to use once implemented."

More Elastic Observability pros

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"The most valuable feature is the flexible discovery mechanism."

"The product offers good documentation that helps with initial training."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

Cons

"The cost must be made more transparent."

"When opening tickets, we cannot use our team mailbox."

"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

"Simplifying the parsing of logs and manual efforts would also be beneficial."

"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."

"The price is the only issue in the solution. It can be made better and cheaper."

"There is room for improvement regarding its APM capabilities."

More Elastic Observability cons

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There was a problem with Zenoss and storage monitoring."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"We will buy a premium license after POC."

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"The product’s pricing needs improvement."

"We have been using the open-source version."

"One needs to pay for the licenses, and it is an annual subscription model right now."

"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

More Elastic Observability pricing and cost advice

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"It depends on the customer, what he wants."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

15%

Manufacturing Company

Government

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

See all answers

What is your experience regarding pricing and costs for Elastic Observability?

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.

See all answers

What needs improvement with Elastic Observability?

Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 15% of the time

Sentry vs Elastic Observability

Compared 13% of the time

Dynatrace vs Elastic Observability

Compared 12% of the time

Grafana vs Elastic Observability

Compared 9% of the time

Zabbix vs Elastic Observability

Compared 8% of the time

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Zabbix vs Zenoss Cloud

Compared 35% of the time

Nagios XI vs Zenoss Cloud

Compared 31% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 13% of the time

Centreon vs Zenoss Cloud

Compared 10% of the time

Nagios Core vs Zenoss Cloud

Compared 10% of the time

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Product Reports

Buyer's Guide

Elastic Observability

May 2025

Download Elastic Observability product report

Buyer's Guide

Zenoss Cloud

April 2025

Download Zenoss Cloud product report

Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.

Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.

What are Elastic Observability's key features?

Economic licensing: Offers cost-effective plans.
Extensive metrics tracking: Helps in comprehensive system monitoring.
Comprehensive logging: Centralizes log data efficiently.
Performance Monitoring: Provides robust APM capabilities.
Integration: Seamlessly integrates with other solutions.
Kibana visualization: Facilitates data visualization and reporting.
Machine learning support: Enables advanced data analysis.
Flexible deployment: Supports various deployment environments.
Rapid log searches: Enhances quick incident response.
Accessibility: Offers extensive online documentation and connector support.

What benefits or ROI should users look for in Elastic Observability reviews?

Stability: Look for consistent performance and reliability.
Compliance: Effective monitoring aids in regulation adherence.
System Security: Enhanced system monitoring and alert management.
Cost-Effectiveness: Evaluate the economic pricing models.
Scalability: Adequate scalability options for growing needs.

Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.

Elastic

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Elastic Observability vs. Zenoss Cloud

April 2025

Free Report: Elastic Observability vs. Zenoss Cloud

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