Eightfold Talent Intelligence Platform vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Eightfold Talent Intelligen...
Ranking in Talent Management
15th
Ranking in Talent Acquisition
8th
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
Talent Intelligence (1st)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Number of Reviews
91
Ranking in other categories
Cloud HCM (1st), Global Payroll (2nd)
 

Mindshare comparison

As of July 2024, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 1.4%, up from 1.0% compared to the previous year. The mindshare of SAP SuccessFactors is 17.6%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
Unique Categories:
Talent Acquisition
2.7%
Cloud HCM
18.6%
 

Featured Reviews

BA
Apr 17, 2024
AI capabilities helps you find the right folks for your succession plan but issues with scalability
We're just launching it. We have two clients using it. Our company, Heidrick & Struggles, partners with Eightfold.ai, and we use a lot of our own IP, such as digital spend, capabilities, competencies, and culture assessment information. A lot of what we do is gather that assessment data and make recommendations based on that, in addition to Eightfold.ai's insights. It's a combination of the two that really helps us accurately identify the best fit for executive leadership roles. It's purely data-driven, so we try to take human bias out of the process. That's really the sweet spot for this solution – the partnership between Heidrick's components and Eightfold's components. The AI recommends potential leaders, so you don't have to do a ton of thinking. You still want some human interaction, but from a pure recommendation standpoint, it reduces the bias you'd get if you did not use data points for these decisions.
Vasu Narasimha - PeerSpot reviewer
Mar 10, 2023
Robust, responsive support, and plenty of modules available
SAP SuccessFactors is one of the most robust platforms in the world today. A global company needs a platform that is compliant (such as GDP compliant in Europe), a solution that enables strong workflows and delivers high quality in their core HRIS system which is called Employee Central. It offers a high level of audit tracking that can be kind of customized for the requirements of clients by region, by country, or within the same country. The system is one of the strongest and sturdiest modules that are in existence in the world. It is much easier to integrate SAP SuccessFactors with other software. There are many third-party software vendors that can be integrated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."
"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"The most valuable aspect of this solution is the insight we receive on current employees."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"It covers all the everyday functions of the employee life cycle."
"The tool has a unique talent management platform."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"It's a uniform user interface."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
 

Cons

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"There is room for improvement in licensing model."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"The solution is quite expensive."
"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."
"SuccessFactors' experience management is not so user-friendly."
 

Pricing and Cost Advice

"The pricing is fair compared to the market."
"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."
"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."
"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"We have a yearly license. There are no additional costs."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The solution is on the expensive side but is definitely worth the money."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"The product is expensive. The product is worth the money you pay for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
17%
Computer Software Company
8%
University
6%
Educational Organization
47%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about eightfold.ai?
Stability is fantastic. In the two years we've used it, I've only experienced one outage.
What needs improvement with eightfold.ai?
From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common U...
What is your primary use case for eightfold.ai?
We've done some customizations on top of it, but it really focuses on leader management at the executive level – things like succession planning and leader development. We haven't used it from a ta...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Eightfold Talent Intelligence Platform vs. SAP SuccessFactors and other solutions. Updated: June 2024.
793,295 professionals have used our research since 2012.