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Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (16th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 2.2%, up 1.5% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.6% mindshare, down 5.9% since last year.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.2%
OpenText Professional Performance Engineering (LoadRunner Professional)15.3%
Tricentis NeoLoad12.5%
Other70.0%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
Tricentis Tosca10.7%
OpenText Functional Testing7.6%
Other76.1%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We find the solution stable and scalable."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"Customer Service: Excellent and very personal."
"TestComplete is a great product."
"For us, the automated test farm of 20 virtual machines for execution, 20 TestComplete licenses and 20 automated testers are doing the job of 100 manual testers."
"Technical support is excellent, and if you reach out to them, they will get back to you within 24 hours."
"TestComplete is a good product compared to other options that are on the market."
"Good test coverage through automation and provides unique solutions to most of the automation challenges (e.g. comparison of images)."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The ability to run a whole suite of tests automatically (which we did overnight)."
 

Cons

"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"One area I can think of to improve is the usability of the reports that we get."
"Unfortunately, TestExecute does not enable us to select the Tests that has to be executed."
"Occasionally, image comparison results in failures, possibly due to issues with resolution or font size on the server side, which can be challenging to identify."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"It seems to crash once every two to three months."
"It is very difficult to have multiple developers when using Name Mapping. You can’t merge all the files and this creates conflicts."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"We have a TestComplete 12 license."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The pricing is a little above average — it could be lower."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
10%
Energy/Utilities Company
8%
University
7%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, OpenText, Tricentis and others in Performance Testing Tools. Updated: August 2026.
908,858 professionals have used our research since 2012.