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Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (16th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 2.4%, up 1.2% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 6.1% mindshare, up 6.0% since last year.
Performance Testing Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Performance2.4%
OpenText Professional Performance Engineering (LoadRunner Professional)12.7%
Apache JMeter11.7%
Other73.2%
Performance Testing Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.1%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other74.0%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"Customer Service: Excellent and very personal."
"We've been really fortunate in that we've had virtually zero downtime in all the time we've been using Eggplant."
"We find the solution stable and scalable."
"It's been a revelation to us in terms of its ability to assist us in exploratory testing and to integrate with our current model-driven architecture."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"It allows us to test both desktop and web applications."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"It works very fine, is fast on almost any machine, and is very well organized, and I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"We already have the UI smoke test and have integrated to our build system, which runs each day for multiple versions of the product and saves us a lot of time."
"You can record your actions and play them back later."
"Good test coverage through automation and provides unique solutions to most of the automation challenges (e.g. comparison of images)."
 

Cons

"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Bugs occur fairly frequently, but they are very responsive in identifying them and scheduling them for fixes in future releases."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"One area I can think of to improve is the usability of the reports that we get."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"Technical support can be improved by being more efficient in responding to questions."
"Sometimes the app crashes during test execution based on the amount of code that is running."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"They have some benefits which TestComplete doesn't have, but in general TestComplete overcomes them."
"Often crashes with large projects. File check-in takes too much time in TFS."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
 

Pricing and Cost Advice

"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"The pricing is competitive in India."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The price is less, compared to other products, such as QTP."
"The pricing is pretty reasonable."
"We have a TestComplete 12 license."
"The licensing costs are in the range of $1,000 to $3,000."
"SmartBear TestComplete is an expensive tool."
"It is approximately $6,000 a year."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Energy/Utilities Company
10%
Manufacturing Company
8%
Construction Company
7%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, Tricentis, Perforce and others in Performance Testing Tools. Updated: March 2026.
885,376 professionals have used our research since 2012.