No more typing reviews! Try our Samantha, our new voice AI agent.

Zenoss Cloud vs eG Enterprise comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (60th)
Zenoss Cloud
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
51st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (19th), Event Monitoring (14th), Server Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (41st), AIOps (28th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Zenoss Cloud0.9%
eG Enterprise0.7%
Other98.4%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"We use it to monitor all of our Windows platforms and servers."
"I hope this quick overview of version 6.1 of eG innovation Enterprise gives a nice insight in what they offer today, visit them at https://eginnovations.com ( https://eginnovations.com/ ) to find out more."
"Excellent level of support."
"We were able to stabilize our backend and middle systems."
"Single pane of glass to review status of the full environment."
"The GUI is nicer than all the other graphical interfaces out there."
"With this solution, they can have one million users at the same time with no crashes."
"It is the most flexible solution of this type, but it takes time to adapt."
"Overall, it's a great solution, and I consider it to be one of the best."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
 

Cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"It'd be nice if the price was lower."
"Back-end configuration is not easy to implement."
"The integration must be improved."
"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."
"I would like to see improvements in the alarm display console."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"This solution is complex for beginners so it takes some time to learn."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"It'd be nice if the price was lower. That would be an improvement."
"The product is very cheap."
"It is not expensive."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Retailer
8%
Financial Services Firm
8%
Comms Service Provider
13%
Construction Company
13%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Zenoss Cloud vs. eG Enterprise and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.