We performed a comparison between eG Enterprise and Kaseya Traverse based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Its ability to monitor failures and to restart a Windows service when it fails."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The GUI is nicer than all the other graphical interfaces out there."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"It's a simple and humble tool."
"Most of the features are pretty good and the solution is user friendly."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It is a pretty stable solution...It is a pretty stable solution."
"The remote support and data collection features are great."
"The Wi-Fi side needs improvement."
"The solution needs to enhance the management dashboards."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"would like to see improvements in the alarm display console."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"Back-end configuration is not easy to implement."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Reporting is tedious and not organized in the way customers expect."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"The tool needs to have some AI capabilities, which it lacks currently."
"Reporting is a bit difficult."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
eG Enterprise is ranked 51st in Network Monitoring Software with 21 reviews while Kaseya Traverse is ranked 65th in Network Monitoring Software with 7 reviews. eG Enterprise is rated 8.2, while Kaseya Traverse is rated 6.8. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM), PRTG Network Monitor and SolarWinds NPM. See our Kaseya Traverse vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.