eG Enterprise and Kaseya Traverse compete in the IT monitoring solutions category. eG Enterprise seems to have the upper hand with its comprehensive monitoring capabilities, although Kaseya Traverse offers a competitive edge in pricing.
Features: eG Enterprise provides end-to-end service visibility, Citrix stack monitoring, and user session details. It uses a single console covering all infrastructure elements and utilizes auto-configuration and AI-based modules to enhance deployment efficiency. Kaseya Traverse delivers an overview of the IT stack, focusing on operational efficiency, provides effective troubleshooting, and comprehensive reports.
Room for Improvement: eG Enterprise could improve its interface usability and extend monitoring capabilities to platforms like OpenShift, while also addressing high licensing costs. Kaseya Traverse needs upgrades in reporting and integration of advanced features such as a CMDB and network visualizer, and could benefit from more intuitive and customizable dashboards and configuration processes.
Ease of Deployment and Customer Service: eG Enterprise focuses on on-premises deployment with excellent customer service and responsive technical support, efficiently addressing issues. Kaseya Traverse supports on-premises and hybrid cloud environments with reliable customer service and fast responses but could improve integration with existing systems.
Pricing and ROI: eG Enterprise offers flexible pricing options with subscription and perpetual models, deemed affordable, though some users feel it could be cheaper. Kaseya Traverse has competitive pricing with a straightforward model seen as cost-effective. Both show a positive impact on ROI, reducing operational costs and service requests.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
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