No more typing reviews! Try our Samantha, our new voice AI agent.

GroundWork Monitor vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
68th
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th)
GroundWork Monitor
Ranking in Network Monitoring Software
100th
Ranking in IT Infrastructure Monitoring
75th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
IT Operations Analytics (22nd), Cloud Monitoring Software (50th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of GroundWork Monitor is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.7%
GroundWork Monitor0.4%
Other98.9%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
it_user186582 - PeerSpot reviewer
Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"It gives good insight into inside of what's going on with Exchange."
"We haven't really had an issue per se, but there was a time when we had some network devices that were down, and eG showed us pretty quickly that that part of the network was down."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Its ability to monitor failures and to restart a Windows service when it fails."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"I would rate their technical support for eG Enterprise probably as the best I've ever dealt with."
"After trying many products with little satisfaction, we can finally say that we have found the best product on the market to monitor Citrix environments."
"It's easy to setup and the plugins are easy to write."
 

Cons

"I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Back-end configuration is not easy to implement."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"Deploying an agent leaves much to be desired."
 

Pricing and Cost Advice

"eG Enterprise is much cheaper than the other products it competes with."
"The product is very cheap."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"They are aligned with other enterprise solutions."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
909,701 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
12%
Financial Services Firm
9%
Retailer
8%
Construction Company
30%
Financial Services Firm
20%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
Ask a question
Earn 20 points
 

Also Known As

No data available
GWOS
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Swiss Life, JBFCS, Capital Markets Cooperative Research Centre
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.
909,701 professionals have used our research since 2012.