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Grafana Enterprise Stack vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (51st)
Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
25th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of eG Enterprise is 0.6%, down from 0.6% compared to the previous year. The mindshare of Grafana Enterprise Stack is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Gregory Diana - PeerSpot reviewer
Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points
In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"eG Enterprise has a single pane of glass for observability and monitoring."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"User session details"
"Enormous capability to monitor Citrix environments."
"Single pane of glass to review status of the full environment."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The product is simple to use."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"It is truly reliable."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Our productivity has improved with its use."
 

Cons

"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution needs to enhance the management dashboards."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Dashboards are difficult to create, and not so useful."
"Needs to improve the networking monitor capabilities."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"The connection between metrics, logs, and traces could be improved."
"The solution should include integration with Power BI."
"The tool needs to show only fewer updates."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
 

Pricing and Cost Advice

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"I use the tool's free license."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Government
11%
Retailer
8%
Energy/Utilities Company
14%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.
What is your primary use case for Grafana Enterprise Stack?
Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Find out what your peers are saying about Grafana Enterprise Stack vs. eG Enterprise and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.