No more typing reviews! Try our Samantha, our new voice AI agent.

ExtraHop Reveal(x) for IT Operations vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
67th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (56th), IT Infrastructure Monitoring (52nd)
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.8%
ExtraHop Reveal(x) for IT Operations0.7%
Other98.5%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support we get from eG Innovations is truly outstanding."
"It delivers a huge amount of value and most people don't understand that."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Single pane of glass to review status of the full environment."
"We use it to monitor all of our Windows platforms and servers."
"Enormous capability to monitor Citrix environments."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"ExtraHop is far ahead of anything comparable in the industry."
"It gives you full 360-degree visibility into your entire infrastructure."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
 

Cons

"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The UI looks a little dated and could do with a refresh."
"Back-end configuration is not easy to implement."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."
"Needs to improve the networking monitor capabilities."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Additional out-of-the-box solutions and use cases would be nice."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The solution could get more aggressive in the discounting of the overall cost."
 

Pricing and Cost Advice

"They are aligned with other enterprise solutions."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The product is very cheap."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It'd be nice if the price was lower. That would be an improvement."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It is not expensive."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
10%
Retailer
9%
Government
8%
Financial Services Firm
19%
Construction Company
8%
Computer Software Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. eG Enterprise and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.