We performed a comparison between eG Enterprise and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The GUI is nicer than all the other graphical interfaces out there."
"Single pane of glass to review status of the full environment."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"User session details"
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The Wi-Fi side needs improvement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Back-end configuration is not easy to implement."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The integration must be improved."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The UI looks a little dated and could do with a refresh."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 21 reviews while ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews. eG Enterprise is rated 8.2, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, ThousandEyes, vRealize Network Insight, SolarWinds NPM and Dynatrace. See our ExtraHop Reveal(x) for IT Operations vs. eG Enterprise report.
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