OpenText SiteScope vs Prometheus-AI Platform comparison

The compared OpenText and Prometheus Group solutions aren't in the same category. OpenText is ranked #19 in APM , with an average rating of 9.0, and holds a 0.6% mindshare in the category. Prometheus Group is ranked #3 in EAM , with an average rating of 8.4. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 100% of Prometheus Group users who would recommend it.

OpenText SiteScope

Read 28 OpenText SiteScope reviews

1,637 Views
1,441 Comparison Views

92% willing to recommend

Prometheus-AI Platform

Read 34 Prometheus-AI Platform reviews

5,153 Views
0 Comparison Views

100% willing to recommend

OpenText SiteScope

Prometheus-AI Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

OpenText SiteScope and Prometheus-AI Platform are competing in the monitoring and AI analytics space. Data comparisons show that Prometheus-AI may have the upper hand due to its robust feature set and AI capabilities.

Features: OpenText SiteScope excels in real-time performance monitoring, scalability, and integration with diverse IT infrastructure components. Prometheus-AI Platform offers an advanced analytics suite with predictive insights and machine learning models, making it strong in AI-driven functionalities.

Room for Improvement: OpenText SiteScope could improve its AI capabilities and predictive analytics tools. Integration with more AI tools and an enhanced automation process would be beneficial. Prometheus-AI Platform could benefit from simplifying its complex setup process and enhancing customer training materials, also improving initial deployment time.

Ease of Deployment and Customer Service: OpenText SiteScope offers a straightforward deployment process and strong customer service for troubleshooting. Prometheus-AI Platform provides comprehensive support but requires careful setup due to its complex AI algorithms. Once operational, AI assistance helps to streamline deployment processes.

Pricing and ROI: OpenText SiteScope has competitive pricing with a clear ROI, aligned with its monitoring capabilities. Prometheus-AI Platform, potentially higher in initial costs, promises significant long-term ROI through AI-driven efficiencies, reducing operational costs and optimizing resources.

To learn more, read our detailed OpenText SiteScope vs. Prometheus-AI Platform Report (Updated: September 2025).

Buyer's Guide

OpenText SiteScope vs. Prometheus-AI Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th)

Prometheus-AI Platform

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Data Scrubbing Software (2nd), ERP (11th), Enterprise Asset Management (EAM) (3rd)

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

"Has a simple setup. It can be up and running within hours."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"It's integrated with different monitoring tools, such as AppDynamics."

"The stability of the Micro Focus Voltage SiteScope is good."

"Infrastructure monitoring is the most valuable feature."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

More OpenText SiteScope pros

"Stability-wise, I rate the solution a ten out of ten."

"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."

"Prometheus gives us high availability automatically."

"The best thing about Prometheus is its integration."

"It is a scalable solution."

"The product has an easy-to-understand interface."

"The resilience of the solution's metric collection is very nice."

"The product is easy to maintain."

More Prometheus-AI Platform pros

Cons

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

"There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"The graphs and dashboard in the solution are areas that need improvement."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."

More OpenText SiteScope cons

"The setup process could be more straightforward."

"One potential area for improvement would be fixing the occasional glitches and bugs."

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

"Lacks the ability to clusterize."

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."

"The DSL could be improved."

"The alert functionality is kind of lackluster."

More Prometheus-AI Platform cons

Pricing and Cost Advice

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

More OpenText SiteScope pricing and cost advice

"We have the open-source version, so we don't pay for it."

"The product is expensive compared to Datadog."

"The solution is open source."

"Prometheus is an open-source solution."

"The solution is not expensive."

"My company uses the open-source version of the product."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"Prometheus is an open-source tool."

More Prometheus-AI Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Manufacturing Company

17%

Computer Software Company

University

Financial Services Firm

24%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	12

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

The new version D2 has improved with a smart plan UI interface. However, while still using the classic WebTop UI, it looks outdated and not HTML5 compatible. They are currently in progress to migra...

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

See all answers

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 30% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 22% of the time

Grafana vs OpenText SiteScope

Compared 21% of the time

Datadog vs OpenText SiteScope

Compared 13% of the time

More OpenText SiteScope Competitors

Zabbix vs Prometheus-AI Platform

Compared 9% of the time

Apache SkyWalking vs Prometheus-AI Platform

Compared 7% of the time

Azure Monitor vs Prometheus-AI Platform

Compared 7% of the time

Dynatrace vs Prometheus-AI Platform

Compared 7% of the time

Sentry vs Prometheus-AI Platform

Compared 7% of the time

More Prometheus-AI Platform Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

September 2025

Download OpenText SiteScope product report

Buyer's Guide

Prometheus-AI Platform

September 2025

Download Prometheus-AI Platform product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Utopia Data Quality

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Prometheus-AI Platform offers flexible solutions for collecting, visualizing, and comparing metrics, appreciated for its scalability, rich integrations, and open-source adaptability.

Prometheus-AI Platform provides a reliable framework for monitoring and analyzing metrics across diverse environments. With extensive API support, it supports data collection, querying, and visualization, integrating seamlessly with tools like Grafana. High availability, scalability, and lightweight configuration make it suitable for traditional and microservice environments, while community support enhances its utility. Though its query language and interface require improvements for better ease of use, and with calls for stronger integration options, the platform remains a leading choice for comprehensive metric analysis.

What are Prometheus-AI Platform's main features?

Flexibility: Adaptable to various environments and needs.
Grafana Integration: Enables detailed dashboard visualizations.
Scalability: Efficient in scaling to meet large data demands.
API Support: Extensive API capabilities for custom solutions.
Open-source: Community support and continual adaptation.
Lightweight Configuration: Simplifies deployment and management.
Query and Storage: Powerful capabilities for effective metric handling.

What benefits should users consider when evaluating Prometheus-AI Platform?

Performance Insights: Accurate metric analysis boosts performance tracking.
Comprehensive Monitoring: Offers full visibility into infrastructure and applications.
Customization: API and open-source flexibility for tailored solutions.
Community Support: Benefits from a broad support network.
Cost-effectiveness: Efficient handling of data reduces operational expenses.

Companies leverage Prometheus-AI Platform across various industries, utilizing it to monitor and analyze metrics from applications and infrastructure. It is extensively used in financial services and IT sectors for collecting, scraping logs, and monitoring Kubernetes deployments. Deployed both on-premise and in cloud environments like Azure and Amazon, it supports system and application metrics analysis, ensuring a comprehensive view for developers.

Prometheus Group

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon

Buyer's Guide

OpenText SiteScope vs. Prometheus-AI Platform

September 2025

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