IBM SevOne NPM and LogicMonitor are both prominent solutions in network performance monitoring. LogicMonitor appears to have a slight edge due to its flexibility and advanced dashboard capabilities.
Features: IBM SevOne NPM provides comprehensive infrastructure visibility and accurate data through agentless monitoring. It excels in real-time reporting and rapid data collection, supported by easy device certification. It is highly stable and scalable, integrating well with various platforms for large-scale deployments. LogicMonitor is customizable, offering pre-built logic modules and dashboards for immediate network insight. It supports hybrid cloud environments and allows detailed alert-tuning with custom data sources to enhance network performance.
Room for Improvement: IBM SevOne NPM could enhance capabilities in baselining, data migration, and visualization. Users desire better customization and integration features, along with enhanced reporting. LogicMonitor could improve its reporting and mapping functionalities, with better AI and dashboard customization. Some users find its licensing model complex and suggest enhanced role-based permissions and process automation.
Ease of Deployment and Customer Service: IBM SevOne NPM primarily focuses on on-premise installations but also supports hybrid clouds. Users value its excellent customer service and knowledgeable support team. LogicMonitor supports diverse environments, including public, private, and hybrid clouds. It is noted for its scalability and efficient onboarding process, with highly regarded customer service and technical support.
Pricing and ROI: IBM SevOne NPM offers a flexible pricing model based on network elements, which can scale but become costly with extensive deployment. Despite these costs, users see a strong ROI due to avoidance of performance penalties. LogicMonitor uses a straightforward device-based licensing model but can be expensive for extensive deployments. Nevertheless, users find value in its comprehensive features and robust support, simplifying network management and monitoring tasks.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
