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DX Unified Infrastructure Management vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (40th), AIOps (25th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Q&A Highlights

SS
Oct 15, 2019
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitors the infrastructure asset and also monitors as an IT service."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"It is easy to implement but requires good planning."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Great customized dashboards and drill down reports with auto serve analytics."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"It is very scalable."
"It's easy to push out across numerous servers. Very scalable."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"Some of the useful features are NetFlow and analytics."
"The solution offers very good integration capabilities."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The application monitoring is the solution's most valuable feature."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
 

Cons

"DX UIM's reporting and customization need to be improved."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It would be good to implement views showing the aggregated status graphically."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"Currently lacks a mobile application which would be helpful."
"Reporting capability can be improved especially when it comes to availability."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"The main area for improvement for ManageEngine OpManager is its performance."
"The data provided by the tool is not accurate."
"They should add more features to URL monitoring."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"The dashboard could include more features."
"The solution's reports need to include the number of applications consumed."
"ManageEngine OpManager can improve by having better updates for critical issues."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The solution's licensing costs are yearly and based on the number of applications."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The pricing is moderate."
"It is not really expensive; it is nominal licensing."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
12%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
OpManager
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine OpManager and other solutions. Updated: June 2025.
859,957 professionals have used our research since 2012.