We performed a comparison between DX Unified Infrastructure Management and LiveAction LiveNX based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is easy to implement but requires good planning."
"It provides a comprehensive monitoring solution for our open systems."
"Monitors the infrastructure asset and also monitors as an IT service."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is reliable when it comes to monitoring."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The intention and the idea of the filter is great."
"The product has a very good graphical interface."
"Its analytical capability is really good."
"The Wi-Fi side needs improvement."
"The company has not kept pace with developments."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We've had issues with pulling reports."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We want to see more investment in the UI and the dashboard."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The only downside to this software is the price."
"Sometimes the solution does not register devices properly and that is a bug."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"They need to create a more simplified UI."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"This is a horrible solution and I think everything needs to be improved."
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DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while LiveAction LiveNX is ranked 54th in IT Infrastructure Monitoring with 7 reviews. DX Unified Infrastructure Management is rated 8.2, while LiveAction LiveNX is rated 6.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE. See our DX Unified Infrastructure Management vs. LiveAction LiveNX report.
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