We performed a comparison between DX SaaS and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The integration and configuration of New Relic is straightforward and easy."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has a simple initial setup."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The product's initial setup phase was very easy."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Old user interface and dashboards could be improved."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"They should bring the pricing down to be more competitive."
"The browser isn't exactly reliable."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"Compared to their competitors, they are missing some features at the moment."
"I haven't come across any features that are lacking."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. DX SaaS is rated 6.6, while New Relic is rated 8.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX SaaS vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.