"It supports numerous platforms."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Working with the solution is very easy. It's user-friendly."
"The simplicity of the dashboard is very good."
"The VPN is one of the solution's most valuable features for us."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"It does everything we wanted it to do."
"End-user Synthetics and monitoring are very good."
"The most valuable feature is application monitoring."
"Old user interface and dashboards could be improved."
"The deployment process could be improved."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It would be nice if there were pre-made dashboards."
"They should bring the pricing down to be more competitive."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
Earn 20 points
CA Digital Experience Insights is a SaaS-based digital experience monitoring and analytics solution, offering an integrated set of app experience analytics, application performance management and infrastructure management capabilities. Built on top of a powerful analytics engine that leverages open technologies such as ElasticSearch, Kibana and Hadoop, CA Digital Experience Insights uniquely provides comprehensive monitoring and analytics for cloud natives.
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
DX SaaS is ranked 41st in Application Performance Management (APM) with 1 review while New Relic APM is ranked 5th in Application Performance Management (APM) with 9 reviews. DX SaaS is rated 0.0, while New Relic APM is rated 8.6. The top reviewer of DX SaaS writes "Supports various platforms and is flexible; dashboards and user interface are somewhat outdated". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". DX SaaS is most compared with Dynatrace, Nexthink, DX Infrastructure Manager, Zabbix and Micro Focus Voltage SiteScope, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and AWS X-Ray.
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