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DX Performance Management vs Spiceworks comparison

The compared Broadcom and Spiceworks solutions aren't in the same category. Broadcom is ranked #2 in DXNO , with an average rating of 9.0, and holds a 25.7% mindshare in the category. Spiceworks is ranked #43 in IM , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 96% of Broadcom users are willing to recommend the solution, compared to 86% of Spiceworks users who would recommend it.
DX Performance Management
Read 32 DX Performance Management reviews
  • 3,117 Views
  • 156 Comparison Views
96% willing to recommend
Spiceworks
Read 47 Spiceworks reviews
  • 4,768 Views
  • 1,955 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between DX Performance Management and Spiceworks based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom and others in DX NetOps.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (1st), Network Monitoring Software (43rd), DX NetOps (2nd)
Spiceworks
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (14th), IT Asset Management (10th), IT Infrastructure Monitoring (43rd)
 

Mindshare comparison

DX Performance Management and Spiceworks aren’t in the same category and serve different purposes. DX Performance Management is designed for DX NetOps and holds a mindshare of 25.7%, down 34.8% compared to last year.
Spiceworks, on the other hand, focuses on IT Infrastructure Monitoring, holds 0.7% mindshare, up 0.4% since last year.
DX NetOps Mindshare Distribution
ProductMindshare (%)
DX Performance Management25.7%
AppNeta by Broadcom31.8%
DX Spectrum23.5%
Other19.0%
DX NetOps
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Spiceworks0.7%
Zabbix5.1%
Datadog3.7%
Other90.5%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1810893 - PeerSpot reviewer
reviewer1810893
Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees
Flexibility and detailed performance stats enable effective network monitoring
Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.
Read full review
Rohit Samel - PeerSpot reviewer
Rohit Samel
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"My advice would be start today. The tool is great and is pretty flexible, also for integration in other tools using OpenAPI."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels - things of that nature - are all very intuitive."
"The technical support from CA Performance Management was very good."
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
More DX Performance Management pros
"Spiceworks is a great, free product, and any IT department that doesn't have a solid help-desk/knowledge-base solution would be amiss not to implement it."
"Spiceworks offered everything we needed and more, and has improved response times to staff as well as providing an audit trail and growing database of information that can be referenced when similar problems arise."
"If you need a help desk, just do it."
"I can tell you it works well and is stable."
"Spiceworks managed all tasks of the company on a daily routine, helping track priorities, knowledge base, and manage the incoming tickets from customers and inside projects, giving the employees one place to observe the correct state of the company productivity."
"After the software got deployed it all became much faster, easier and more organized."
"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."
"The customization of the service desk; we set it up for use by different departments that had specific tracking needs and were able to meet those needs."
More Spiceworks pros
 

Cons

"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it.​"
"It could be a little easier to integrate new metrics."
"The database should have higher availability in case of an incident."
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
More DX Performance Management cons
"The social and collaborative tools, such as integration to LYNC, Yammer, or equivalents."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"The help desk ticketing system is functional but fairly basic."
"The SNMP sniffer requires a lot of work to get right."
"I was never able to properly get the product to monitor our Exchange server or SQL server."
"The issue that we had, that caused us to stop using Spiceworks, was that it didn’t seem designed for a help desk of our scale, and we're a company with over 2500 employees."
"I think troubleshooting errors became the most frustrating part since it is free; you can’t complain."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
More Spiceworks cons
 

Pricing and Cost Advice

"I like the licensing model because it's device-based."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
"They should provide more scalable licensing for the product."
"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"The tool's pricing is based on the number of network devices."
"The product is free! Get it now."
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The tool is cheap."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"It's free."
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Comparison Review

it_user174738 - PeerSpot reviewer
it_user174738
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
15%
Computer Software Company
10%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise25
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
See all answers
What is your primary use case for DX Performance Management?
I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...
See all answers
What advice do you have for others considering DX Performance Management?
I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...
See all answers
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
See all answers
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
See all answers
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
See all answers
 

Comparisons

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Zabbix vs DX Performance Management
Compared 5% of the time
DX Spectrum vs DX Performance Management Logo
DX Spectrum vs DX Performance Management
Compared 5% of the time
Datadog vs DX Performance Management Logo
Datadog vs DX Performance Management
Compared 5% of the time
Centreon vs DX Performance Management Logo
Centreon vs DX Performance Management
Compared 5% of the time
ConnectWise RMM vs DX Performance Management Logo
ConnectWise RMM vs DX Performance Management
Compared 3% of the time
More DX Performance Management Competitors
ServiceNow vs Spiceworks Logo
ServiceNow vs Spiceworks
Compared 7% of the time
Zabbix vs Spiceworks Logo
Zabbix vs Spiceworks
Compared 6% of the time
ManageEngine ServiceDesk Plus vs Spiceworks Logo
ManageEngine ServiceDesk Plus vs Spiceworks
Compared 5% of the time
Nagios XI vs Spiceworks Logo
Nagios XI vs Spiceworks
Compared 5% of the time
Lansweeper vs Spiceworks Logo
Lansweeper vs Spiceworks
Compared 5% of the time
More Spiceworks Competitors
 

Product Reports

Buyer's Guide
DX Performance Management
June 2026
DX Performance Management reportDownload DX Performance Management product report
Buyer's Guide
Spiceworks
May 2026
Spiceworks reportDownload Spiceworks product report
 

Also Known As

CA Performance Management
No data available
 

Overview

DX Performance Management provides crucial network visibility and performance monitoring, offering device certification, integration with key tools, and efficient network analytics through advanced features.

DX Performance Management is a comprehensive solution for network performance, health, and capacity monitoring. It facilitates baselining, trending, and real-time visibility, aiding in capacity planning and incident alerting. It integrates with services like NetFlow, NFA, and ADA, supporting multiple device types. Its database performance allows for efficient analysis with scalability across different device counts, while customizable dashboards provide a single-pane-of-glass view for network insights.

What are the key features of DX Performance Management?
  • Device Certification: Ensures network devices meet specific standards and requirements through thorough certification processes.
  • Integration: Seamlessly connects with NetFlow, NFA, ADA, Spectrum, and CAPC for robust network insights.
  • Report Generation: Offers automated report generation for enhanced network analysis.
  • Customizable Dashboards: Provides a tailored view of network performance metrics on a single screen.
  • Advanced Alerting: Monitors network conditions with sophisticated alerting mechanisms for proactive responses.
  • Scalability: Adapts to growing network demands with efficient performance across multiple device counts.
  • Multi-Tenancy: Supports various tenants within the same infrastructure, ensuring resource optimization.
  • Historical Data Analysis: Delivers past performance data for in-depth trend analysis and decision support.
Which benefits and ROI should users expect from using DX Performance Management?
  • Efficiency: Enhances network analysis through fast database performance and customizable interfaces.
  • Decision-Making: Improves decision support via comprehensive visibility and detailed performance metrics.
  • Scalability: Offers a flexible solution capable of growing with network demands.
  • Customization: Allows tailoring of reports and dashboards to meet specific analytical needs.
  • Integration: Provides seamless connectivity with other network management tools and service desks.

Network service providers implement DX Performance Management to deliver in-depth insights, monitoring routers and switches for SNMP data collection, aiding CPU, memory, and interface utilization analysis. It's integrated with network fault management and service desks, providing comprehensive performance analytics.

Broadcom

Spiceworks is a freeware IT management tool offering efficient ticketing systems and inventory management with Active Directory integration, making it user-friendly and effective for network monitoring.

Spiceworks supports IT teams with device management and network visibility through strong community backing, ease of use, and comprehensive features like reporting and asset tracking. Its cost-effectiveness is attractive, though users seek improvements such as more customization, better ticketing, enhanced stability, and improved integration capabilities. Security, performance, and scalability are key focuses for enhancement.

What are the key features of Spiceworks?
  • Ticketing System: Simplifies incident logging and service requests.
  • Inventory Management: Tracks IT assets efficiently.
  • Network Monitoring: Offers reliable network oversight.
  • Active Directory Integration: Seamless integration for user management.
  • Community Support: Access to troubleshooting and insights.
  • Reporting: Facilitates in-depth analysis through reports.
What benefits and ROI should users expect?
  • Cost-Effectiveness: Lowers expenses for IT management.
  • Ease of Integration: Fits smoothly into existing systems.
  • Improved IT Support: Enhances incident response and monitoring.
  • Global Collaboration: Facilitates network management across locations.
  • Resource Efficiency: Streamlines operational tasks for IT teams.

In many industries, Spiceworks is utilized for managing infrastructure, facilitating network oversight, and documenting IT services. Teams efficiently manage networks globally, monitor devices like routers and switches, and provide IT support without reliance on managed service vendors, making integration straightforward.

Spiceworks
 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Buyer's Guide
DX Performance Management vs. DX Spectrum
May 2026
Free Report: DX Performance Management vs. DX Spectrum
Find out what your peers are saying about DX Performance Management vs. DX Spectrum and other solutions. Updated: May 2026.
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