We performed a comparison between DX Performance Management and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"The tool helps us understand network performance."
"It is very easy to add devices; just be aware that it requires SNMP to be enabled."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The clean and colorful UI and easy to use options like snooze and active times."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The great advantage of this tool is real-time monitoring."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The Wi-Fi side needs improvement."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"It could be a little easier to integrate new metrics."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"It needs role-based administration."
"The main feature that needs work is the Dashboard designer."
"Mobile phone integration is probably not as rich as it could be."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
DX Performance Management is ranked 36th in Network Monitoring Software with 31 reviews while ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews. DX Performance Management is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our DX Performance Management vs. ITRS Geneos report.
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