DX Performance Management vs ITRS Geneos comparison

Broadcom and ITRS are both solutions in the Network Monitoring Software category. Broadcom is ranked #59 with an average rating of 8.5, while ITRS is ranked #69 with an average rating of 5.0. Broadcom holds a 0.3% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 96% of Broadcom users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

DX Performance Management

Read 32 DX Performance Management reviews

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437 Comparison Views

96% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

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1,136 Comparison Views

96% willing to recommend

DX Performance Management

ITRS Geneos

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and DX Performance Management are leading solutions in the monitoring software category. Geneos appears to have the upper hand due to its real-time monitoring capabilities and focus on complex environments.

Features: Geneos offers real-time monitoring, comprehensive visualization dashboards, and extensive plug-ins suitable for complex infrastructures and specific industries like finance. It provides customization options and strong predictive incident management. DX Performance Management provides essential performance data, robust integration options, and is known for its ease of use, catering well to mid-range monitoring needs.

Room for Improvement: Geneos needs enhancements in historical data reporting and data visualization. Better middleware integration, more intuitive dashboards, and mobile app development are necessary. DX Performance Management could improve its alert systems, high availability features, and reporting capabilities. Enhanced support for new technologies and scalable options are also needed for DX.

Ease of Deployment and Customer Service: Both Geneos and DX Performance Management are primarily deployed on-premises, ensuring enterprise data security and compliance. Geneos supports public cloud compatibility. Customer support is strong for both, with Geneos noted for its responsive support and active community. Geneos provides personalized assistance, while DX lacks some customization support compared to Geneos.

Pricing and ROI: Geneos is considered expensive but justified by its comprehensive features, reliability, and ROI, especially in finance. Integration and preventative monitoring lead to long-term benefits. DX Performance Management is reasonably priced with a straightforward licensing model, providing cost-effective solutions for device management.

To learn more, read our detailed DX Performance Management vs. ITRS Geneos Report (Updated: July 2025).

Buyer's Guide

DX Performance Management vs. ITRS Geneos

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

ITRS Geneos

Ranking in Network Monitoring Software

69th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (49th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."

"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."

"What is most useful is visibility."

"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."

"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."

"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."

"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."

"The ability to quickly do drag and drop customized reports for dashboards."

More DX Performance Management pros

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The great advantage of this tool is real-time monitoring."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

More ITRS Geneos pros

Cons

"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."

"I have mixed feeling about the scalability. I feel like there are things which are being put into UIM right now that are not being included in Performance Center that we need to see in Performance Center. We are kind of being driven to buy UIM, and I can't justify it."

"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."

"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"Product has issue collecting IP SLA data."

"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."

"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."

More DX Performance Management cons

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The main feature that needs work is the Dashboard designer."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

More ITRS Geneos cons

Pricing and Cost Advice

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"They should provide more scalable licensing for the product."

"The tool's pricing is based on the number of network devices."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"I like the licensing model because it's device-based."

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

11%

Educational Organization

Computer Software Company

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

See all answers

What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

See all answers

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

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Compared 24% of the time

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Compared 20% of the time

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Grafana vs ITRS Geneos

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Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

DX Performance Management

August 2025

Download DX Performance Management product report

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

CA Performance Management

Geneos

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

DX Performance Management vs. ITRS Geneos

July 2025

Free Report: DX Performance Management vs. ITRS Geneos

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