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DX NetOps vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
35th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
AIOps (18th)
eG Enterprise
Ranking in Network Monitoring Software
74th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th), IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.8%, up from 0.6% compared to the previous year. The mindshare of eG Enterprise is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
DX NetOps0.8%
eG Enterprise0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Has provided topological insights and dashboard-driven network visibility across complex environments
DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"The AI is the best feature in this solution."
"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices."
"A highly scalable solution."
"Real-time insights through DX NetOps benefit diagnosing and resolving network issues since Spectrum has all sorts of details, but it lacks dashboards and a readable tabular format."
"The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data."
"The GUI is nicer than all the other graphical interfaces out there."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"User session details"
"Its ability to monitor failures and to restart a Windows service when it fails."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"Enormous capability to monitor Citrix environments."
"eG Enterprise has a single pane of glass for observability and monitoring."
 

Cons

"It would be useful to have more AI features."
"The hardware requirements can be improved."
"I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10."
"Technical support could be more responsive."
"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds."
"DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The UI looks a little dated and could do with a refresh."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Needs to improve the networking monitor capabilities."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Dashboards are difficult to create, and not so useful."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
 

Pricing and Cost Advice

Information not available
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The product is very cheap."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It'd be nice if the price was lower. That would be an improvement."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
Healthcare Company
7%
Manufacturing Company
6%
Government
13%
Retailer
11%
Financial Services Firm
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?
The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...
What needs improvement with DX NetOps?
I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...
What is your primary use case for DX NetOps?
I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Comparisons

 

Overview

 

Sample Customers

Fujitsu
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about DX NetOps vs. eG Enterprise and other solutions. Updated: February 2026.
882,479 professionals have used our research since 2012.