eG Enterprise and DX NetOps are competing within the realm of IT monitoring solutions. eG Enterprise appears to have a slight edge with its comprehensive monitoring capabilities and robust support.
Features: eG Enterprise offers a single-pane view, extensive visibility into the Citrix stack, and robust diagnostic capabilities. It also includes user behavior monitoring and delivers end-to-end monitoring across all OSI layers. DX NetOps offers straightforward setup, powerful performance management, and detailed network resource tracking capabilities.
Room for Improvement: eG Enterprise can improve its networking monitoring capabilities and dashboard flexibility, streamline configuration processes, and enhance technical support responsiveness. DX NetOps may focus on better module integration, embedding native automation features, and refining the user experience.
Ease of Deployment and Customer Service: Both eG Enterprise and DX NetOps support solid on-premises deployments; DX NetOps extends to hybrid cloud capabilities. eG Enterprise is recognized for exceptional customer service, with fast issue resolution, while DX NetOps also delivers responsive service despite occasional criticisms about support consistency.
Pricing and ROI: eG Enterprise is known for its cost-effective subscription model and flexible licensing, though pricing strategy improvements are noted. Users often see a reduction in service requests. DX NetOps, initially pricier, becomes competitive with discounts and offers good value with packaged products. Both solutions achieve high ROI with significant cost savings.
| Product | Market Share (%) |
|---|---|
| DX NetOps | 0.6% |
| eG Enterprise | 0.4% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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